De aangegeven prijs is alleen voor accommodatie, bijvoorbeeld: Appartement 8 personen - 3 slaapkamers, van 18/04 tot 25/04 . In Frankrijk zijn de weergegeven prijzen exclusief toeristenbelasting.
A very unpleasant surprise – an experience to be avoided.
We were very disappointed by our stay in this residence. Upon arrival, the apartment seemed barely cleaned: dust on the furniture, hair in the bathroom, sticky floor. For a property meant to accommodate vacationers, even basic hygiene isn't guaranteed.
The soundproofing is non-existent. You can hear everything: neighbors, footsteps, traffic outside, slamming doors. It's impossible to rest in these conditions.
The amenities are minimalist and dated: uncomfortable sofa, limited crockery, poor-quality bedding. Nothing has been thought of to ensure a pleasant stay. Even the lighting is insufficient in some rooms.
The staff is neither welcoming nor helpful. They don't respond to comments, and their attitude is sometimes cold, even unpleasant. You feel more like you're intruding than welcome.
Finally, for the price paid, the value for money is catastrophic. We expected a minimum of comfort and consideration – we received neither.
I strongly advise against this residence.
Move on over, you'll avoid a huge disappointment.
Clémence C
il y a 2 dagen sur Google
1/5
Absolutely avoid.
A very bad experience in this residence, which I do not recommend to anyone. As soon as we arrived during the week, we were assigned a ground-floor apartment with a direct view of the road: no privacy. After complaining, we were moved, claiming that all the rooms were free. So why were we immediately assigned the wrong room?
The pool? Yes, it was there, but with no towels provided for guests. The apartment is supposed to accommodate 6 people; there were 4 of us, and we were only allowed 4 towels. It was impossible to get two extra ones: "out of stock." Unacceptable for a residence of this standing.
But the worst incident remains the incident at the pool. It is clearly stated that access is possible until 8 p.m., with the obligation to exit the pool by 7:45 p.m. We were in the hammam (and clearly audible) when the lights suddenly went out.
The receptionist (bleached white hair) had simply locked us in. The accident ended well, but without any apology from them.
For over €700 for four nights, this is unacceptable. The apartment is dated, the sofa is completely uncomfortable, and the customer service is nonexistent. This residence clearly lacks professionalism and respect for its customers.
Move on.
Xavier Fortier
il y a 6 dagen sur Google
4/5
Overall it's okay
Cédric B
il y a 2 weken sur Google
2/5
An aging residence that doesn't deserve the "premium" label. Apartment maintenance and cleaning are kept to a bare minimum.