Klantenbeoordelingen Hotel Horitzó

4.3

Zeer goed

1111 beoordelingen

5

55.7 %

4

27.5 %

3

9.4 %

2

3.9 %

1

3.6 %

Christine Delcampe

Er is 3 dagen op Google

3/5
Very well located, right across from the beach. Lovely decor. Restaurant with a sea view, and a very generous and varied breakfast. Fresh and clean. Comfortable room with plenty of storage, however, the shower in a bathtub is very outdated; otherwise, a large bathroom. But the room overlooked a very pleasant patio.

Luz

Er is 3 dagen op Google

2/5
The rooms were fine and clean. The pool and jacuzzi had a lot of chlorine and disinfectant. In the jacuzzi specifically, the disinfectant tablets were inside it. When I tripped over one, I grabbed it with my hand, and the same thing happened with the second tablet... I couldn't see properly all day... I had to use eye drops throughout the day. My rings turned black. The manager's lack of tact was memorable; he was rude, not letting anyone speak and raising his voice. The rest of the staff were helpful, especially the lady at reception.

isabel aviles deshayes

Er is 3 dagen op Google

2/5
The mattress was terrible, I left with terrible back pain, and the room wasn't very clean either.

J EBK

Er is 6 dagen op Google

3/5
The room was large and clean, and housekeeping was done daily. However, the rooms aren't soundproofed; you can hear the neighbors' activities and arguments, which isn't great for a Pierre & Vacances resort. The meals are quite good, but the restaurant staff are very unpleasant. You have to chase after them to get cutlery, glasses, and water. The location, on the other hand, is incredible.
Beoordeling 2025-11-13 08:10:14

Cher hôte,
Merci pour cette évaluation.

Nous sommes ravis que vous ayez apprécié la dimension généreuse de votre chambre ainsi que son entretien quotidien.

Cependant, nous regrettons sincèrement que certains aspects de votre séjour n'aient pas répondu à vos attentes. Nous prenons note de vos remarques concernant l'ambiance sonore et le service en salle, et nous nous excusons pour les désagréments rencontrés.

Néanmoins, nous sommes heureux que l'emplacement privilégié de notre établissement ainsi que la qualité des repas aient su vous séduire.

Nous espérons vous recevoir à nouveau pour un séjour plus réussi.
Cordialement,

Josep Maria, Manager

yvonne

Er is 6 dagen op Google

5/5
Stunning location with a sea view. Super friendly and helpful staff.
Beautiful, large rooms with comfortable beds.
Beoordeling 2025-11-12 04:09:23

Beste Yvonne,
Bedankt dat u de tijd heeft genomen om een recensie te schrijven.

Het is fantastisch dat u zo'n fijne tijd bij ons heeft gehad.

We zijn blij dat u onze locatie met zeezicht en het behulpzame team zo hebt gewaardeerd. Ook horen we graag dat u genoten heeft van de ruimte in uw kamer en het comfort van de bedden.

Graag verwelkomen we u in de toekomst opnieuw.
Met vriendelijke groeten,

La Direction

Even geduld...