Residentie Empuriabrava Marina
€ 108
1 nacht van 08/09 tot 09/09

Klantenbeoordelingen Empuriabrava Marina

4.1

Zeer goed

708 beoordelingen

5

44.9 %

4

33.9 %

3

12.4 %

2

3.7 %

1

5.1 %

Joan Lafmat

il y a 1 week sur Google

5/5
It is the third time we return. The latter arrived last Friday and was attended to by Marieme, who was very kind and attentive to a request we made previously by phone, she was informed and attentive upon our arrival of the request, excellent treatment and service on her part. The perfect mattresses for sleeping, and we cannot say the same about many places we go, both the sofa bed and the double mattress. The tranquility in the middle of August is appreciated, and the TOP location, I think you couldn't ask for more. Living up to our expectations for the third time, we will return of course.
Beoordeling 2024-08-27 15:52:35

Estimado Joan,

Nos gustaría darle las gracias por alojarse en nuestros apartamentos Pierre & Vacances Empuriabrava Marina.

Nos complace enormemente que haya disfrutado de su estancia en Pierre & Vacances Empuriabrava Marina.

Estamos encantados de que haya valorado positivamente la atención recibida por parte de nuestro personal, la comodidad de los colchones, tanto del sofá cama como del de matrimonio, y la tranquilidad que ofrece nuestro establecimiento en pleno mes de agosto. Es maravilloso saber que la ubicación ha sido de su agrado y que hemos cumplido con sus expectativas una vez más.

Esperamos volver a recibirle pronto, Atentamente,


General Manager

Nino

il y a 2 weken sur Google

1/5
I reserved the apartment with two bedrooms for my brother and his two daughters who came from Germany to spend 9 days, The apartment very clean, At the top, as well as the view From the terrace, they arrived on August 23 in the evening the next day we went to the reception we found a very unpleasant person rude and arrogant, to believe that Pierre and vacation belongs to his family. my brother came home, he said hello to her she replied hello segment he said to her ah that's good you speak French she replied we didn't go to school together to be familiar with me. What a waste of a person who represents a large chain where people come to relax. She gave him a moral lesson, I intervened by explaining to him in Germany, there is no formality. The Vouvoiement is located in France while knowing that she is a foreigner and does not practice the French language properly and thus the Spanish language. During this time, a European came home and greeted her with the biggest hello and the biggest smile that my brother Mohamed was not entitled to, it is really a shame to employ staff. So my brother came to spend a vacation and not to take politeness lessons, politeness lessons she can practice them at home not in a public place, where people come to let off steam, if I would not have paid the entire stay, I would have made him change hotels immediately and go to people who are understanding. my brother is 55 years old Unlike the receptionist who is younger, and who required the dedication of a person who believed that it was the same as Germany or even here in Spain. Things are simple, no one is superior to the other. Again. What a shame, despite the fact that the apartment is magnificent, the view is magnificent, it's the last time and I advise any person of color or origin when you enter the reception, a piece of advice, to sign up from the first second because you go eat thoughts at your age that are annoying about the parking lot. Someone who doesn't speak. Does not speak French or Spanish but requires formal registration. I want to tell this person that there is no one who is superior to the other that you must listen to people and even the person who speaks to you informally You must not get offended, you must keep smiling Because you are practicing a work that exudes joy, not to ruin other people's vacations

Charlotte Laurent

il y a 2 weken sur Google

2/5
We are extremely disappointed with this establishment even though we are used to Pierre et vacances. When we arrived the apartment was dirty, food remained in the cupboards, the fridge was dirty and contained food, the shutters (overlooking the common corridor) in the kitchen did not open and those in the bathroom bathroom did not close!! The bathroom drawers were dirty, the furniture completely rusted. Extremely noisy air conditioning and fridge, a completely broken clothes line that we had to prop up on 2 chairs to be able to use it. People smoking and drinking in front of our door in the common areas. I asked to change accommodation at reception, we were offered the one next door with a little better cleanliness, but the clothes line in the same condition and a hole in the bathroom door. Insulation level, we could hear the flatulence of the neighbors and the “love” debates of the neighbor…!!! Not to mention the blinds, certainly electric, but very noisy so that as soon as one person opened or closed theirs the whole building was awake.
It’s a shame because the establishment is ideally located, the rooftop swimming pool with the jacuzzi, although it is not heated, with a view of the entire marina is incredible. But paying €18,884 for 3 including a child and having accommodation in such a state is not acceptable.

Kaïna A.

il y a 2 weken sur Google

5/5
This is the second year we have been coming here so I decided to post a new review.
We had a great stay in an apartment with a balcony, this time very comfortable, well laid out and equipped and it was super comfortable. The residence is close to the center and at the same time far enough away to be away from the noise, you just have to walk a little and we don't even have to take the car. Paid parking space, be careful of people who park in front of your space… all the staff are warm and very attentive. Superb rooftop swimming pool with incredible views of the building and very well maintained and clean.
Beoordeling 2024-08-27 15:50:54

Cher hôte,
Merci pour ce retour positif suite à votre séjour au Pierre & Vacances Empuriabrava Marina.

Il est merveilleux de lire que votre séjour chez Pierre & Vacances Empuriabrava Marina vous a tant plu.

Nous sommes ravis que vous ayez trouvé l'appartement avec balcon à votre goût, offrant tout le confort et l'équipement nécessaire pour un séjour agréable. Il est également réjouissant que notre emplacement proche du centre tout en étant dans un cadre tranquille ait contribué à la réussite de vos vacances.

Néanmoins, nous prenons bonne note de votre remarque concernant le stationnement et nous nous excusons pour tout désagrément causé par les véhicules mal garés. Nous travaillons activement pour améliorer cet aspect de notre service.

Enfin, nous sommes enchantés que le personnel chaleureux et attentif ainsi que la superbe piscine sur le toit avec vue imprenable aient été des points forts de votre visite. La propreté et le bon entretien de notre résidence sont des priorités pour nous et il est gratifiant de savoir que cela se reflète dans l'expérience de nos hôtes.

Au plaisir de vous revoir parmi nous,


General Manager

So Az

il y a 2 weken sur Google

4/5
Very pretty residence with 2 beautiful swimming pools. The apartment is clean and functional, the kitchen space is perfectly optimized. The only drawback is that the places pay 12 euros per day and are not secure, it's expensive for what it is. And the residence is far from shops such as bakeries or others and it takes 15 minutes on foot to reach the beach.
Beoordeling 2024-08-22 17:52:32

Cher So,
Merci de nous faire part de votre expérience suite à votre séjour au Pierre & Vacances Empuriabrava Marina.

Nous sommes ravis que vous ayez apprécié la résidence, nos deux magnifiques piscines, l'appartement propre et fonctionnel, ainsi que l'espace cuisine parfaitement optimisé.

Néanmoins, nous comprenons votre déception concernant le coût du parking et l'absence de sécurité. Nous sommes sensibles à vos remarques sur la distance des commerces et de la plage. Sachez que notre parking privé offre la sécurité et la commodité que nos hôtes recherchent, même si cela entraîne des coûts supplémentaires. Pour votre confort futur, notre équipe à la réception est toujours disponible pour vous aider à trouver les options de stationnement les plus appropriées.

Enfin, nous espérons que la proximité de la plage, à seulement un court trajet à pied, et l'emplacement tranquille ont contribué à rendre votre séjour agréable. Notre équipe s'efforce de fournir un environnement accueillant et reposant pour tous nos hôtes.

Au plaisir de vous recevoir de nouveau pour un séjour sans fausse note,


General Manager

Even geduld...