Klantenbeoordelingen Mallorca Portofino

4.3

Zeer goed

1438 beoordelingen

5

62.0 %

4

20.4 %

3

8.3 %

2

3.8 %

1

5.5 %

Olaf Schischefsky

Gepubliceerd sinds 4 dagen op Google

1/5
It's too dated for a 4-star hotel, and I could only give it 2.5 stars at most!
The rooms weren't clean, the curtains were dirty, the faucets in the bathroom were broken, and the air conditioning smelled so musty and gray that you felt like you were going to get sick!
The food was okay on the first day...fresh and good, but the next few days were more like a cafeteria!
I don't recommend it!!!
Great from the outside, but terrible on the inside...

Marco Ciarcia

Gepubliceerd sinds 5 dagen op Google

5/5
Perfect location, very close to the sea, supermarkets, restaurants, etc. Very friendly and helpful staff. I would gladly return.
Beoordeling 2025-10-18 16:14:33

Gentile Marco,
È un piacere ricevere recensioni totalmente positive come la sua.

È fantastico sapere che ha vissuto un'esperienza così positiva al Pierre & Vacances Mallorca Portofino.

Ci rallegra che abbia apprezzato la nostra posizione strategica a due passi dal mare e dai servizi essenziali. Il team si impegna quotidianamente per offrire un'accoglienza cordiale e professionale, come quella che descrive nel suo gentile feedback.

Non vediamo l'ora di accoglierLa di nuovo,
Cordiali saluti,

General Manager

Ma Gu

Gepubliceerd sinds 6 dagen op Google

5/5
The mattresses (especially the sofa) could use some updating, but the location and friendliness of the staff are unbeatable. Spacious and clean apartment. From the higher buildings, an elevator in the garden takes you to the front building. Then, just through the lobby and diagonally across the street, you'll find the beach. This is already our second stay here, and if the value for money remains the same, we'd be happy to come back.
Beoordeling 2025-10-17 12:14:59

Sehr geehrte Ma,
vielen Dank für Ihre Bewertung.

Es freut uns sehr, dass Sie einen erneuten angenehmen Aufenthalt bei Pierre & Vacances Mallorca Portofino hatten.

Besonders schätzen wir, dass Sie die Freundlichkeit unseres Teams und die Geräumigkeit Ihres Apartments hervorheben. Die regelmäßige Überprüfung der Sauberkeit ist uns ein besonderes Anliegen, um unseren Standard zu halten.

Gleichzeitig nehmen wir Ihre Anmerkung zu den Matratzen sehr ernst. Unser Hausmeisterteam prüft regelmäßig den Komfort aller Möbel, um mögliche Abnutzungen frühzeitig zu erkennen.

Dennoch hoffen wir, dass die optimale Lage direkt am Strand und die kurzen Wege durch den Aufzug Ihren Urlaub weiterhin bereichern konnten. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.

Wir hoffen, Sie beim nächsten Mal gänzlich von unserem Service überzeugen zu dürfen.
Mit freundlichen Grüßen,

General Manager

Yolanda LOPEZ ALEMANY

Gepubliceerd sinds 1 week op Google

5/5
The apartment was very nice. There was an electrical problem, and they fixed it right away.
The staff was very attentive.
The location is very good, just a few meters from the beach.
Beoordeling 2025-10-15 16:17:32

Estimada Yolanda,
Nos gustaría darle las gracias por alojarse en nuestros apartamentos Pierre & Vacances Mallorca Portofino y por trasladarnos su feedback.

Es un placer saber que disfrutó de su experiencia con nosotros.

Nos alegra que el apartamento cumpliera con sus expectativas y que nuestro equipo resolviera rápidamente cualquier incidencia durante su estancia. Valoramos especialmente sus palabras sobre la atención recibida por parte del personal.

Finalmente, nos complace que la ubicación a escasos metros de la playa de Santa Ponsa haya contribuido positivamente a su experiencia.

Esperamos volver a hospedarle en nuestras instalaciones.
Atentamente,

General Manager

Juan Pereyra

Gepubliceerd sinds 1 week op Google

5/5
Good morning. We, as a family, wanted to thank Cintia and Sari (I hope it's spelled that way) for their daily smiles and their constant good disposition. This makes anything that was missing (which didn't happen) seem impossible. A beautiful terrace, a cool atmosphere, oceanfront, restaurants, supermarkets, a greengrocer, a pharmacy, and a dream beach. In short... SPECTACULAR. Thank you for everything. Palma de Mallorca is our favorite.
Beoordeling 2025-10-15 12:14:57

Apreciado Juan,
Muchas gracias por tan buena valoración.

Es maravilloso que haya disfrutado tanto de su estancia en Pierre & Vacances Mallorca Portofino.

Nos enorgullece saber que nuestro equipo, especialmente Cintia y Sari, contribuyó a hacer de sus vacaciones un momento tan especial con su actitud siempre dispuesta. La terraza frente al mar y la ubicación privilegiada cerca de servicios esenciales y la playa de Santa Ponsa son aspectos que valoramos como parte fundamental de la experiencia que ofrecemos.

Esperamos volver a recibirle en el futuro.
Un saludo,

General Manager

Even geduld...