We spent three weeks at this resort. Having stayed with Pierre & Vacances before, we've generally been satisfied with our experiences… but this time, it was a real disappointment.
The negative points are numerous:
- Very average cleanliness, with an ant infestation in the apartment.
- Outdated apartment: rusty refrigerator, damaged garden furniture, and a tiny clothes drying rack.
- Very poorly equipped kitchen, with an insufficient number of utensils.
- Unfenced garden, meaning that other guests constantly walk past the living room's bay window, offering no privacy.
- Strong, unpleasant odor coming from the water in the bathroom.
- Far too few sun loungers for the number of guests. If you hope to get one, be prepared to queue from 9:15 am for a 10:00 am opening of the pool.
- Inadequate laundry facilities: only 4 washing machines for several hundred people, resulting in interminable wait times.
- In three weeks, there was no housekeeping service and no automatic change of sheets or towels. You have to ask for them at reception, if they're even available.
- The bar is expensive and the cocktails are very disappointing.
The few positive points:
- A very beautiful view.
- A large swimming pool.
- A friendly and dedicated entertainment team.
- Good Wi-Fi connection.
We will never return. If you wish to stay at a Pierre & Vacances resort in Andalusia, we recommend the one in Roquetas de Mar, which offered us a much more pleasant experience.
António Roberto
Er is 1 dag op Google
4/5
A great place to spend a vacation. The price, even in high season, is very worthwhile compared to other places. Top-notch breakfast, meals with a lot of variety. I recommend it.
Julian
Er is 1 dag op Google
5/5
Ideal for families!!
helena freitas
Er is 2 dagen op Google
3/5
Upon arrival, I was given a dirty and smelly room. I asked to change rooms, but they only had one more available. However, the employee couldn't show me one as he was alone at reception – one of the biggest problems here is the lack of staff. I decided to risk changing rooms and was lucky; this one was in better condition. However, the TV always had no signal, and whether the air conditioning was on or off made little difference. The lack of maintenance and cleaning was noticeable. If you want more towels or toilet paper, you have to go to reception to ask for them. The distances are long, and access to the rooms is via stairs, making it difficult to carry luggage. The room keys kept malfunctioning; I had to go to reception to request another one. I saw several people complaining at reception, but I found the girls from the entertainment staff and the pool bar at reception to be very unfriendly. I certainly won't return, and if you want to go to the beach, you really need a car. The entertainment at the resort is very repetitive, the playground is small for so many rooms, the football field is dilapidated and small – not all the children could play there, and the pool never has available chairs – it's too small for so many people.
Nicolas Vanouthen
Er is 3 dagen op Google
3/5
I've just returned from a stay at this establishment.
The pools are disgracefully filthy, not to mention the lifeguard who's glued to his phone all day… I do not recommend it!