Residentie Les Restanques du Golfe de St-Tropez
€ 644
7 nachten van 04/05 tot 11/05

Klantenbeoordelingen Les Restanques du Golfe de St-Tropez

4.0

Zeer goed

1039 beoordelingen

5

44.9 %

4

32.5 %

3

10.7 %

2

5.3 %

1

6.5 %

mary Taupe

il y a 1 week sur Google

4/5
Very beautiful village and very good location between Grimaud, Sainte-Maxime and Saint-Raphael.
Very good service

Jean Louis Boudet

il y a 2 weken sur Google

5/5
Great I recommend this place thank you for the welcome kenavo

gerard schreys

il y a 2 maanden sur Google

2/5
FYI: response from the owner a week ago

Thank you for sharing your impressions Gerard, although we are sorry to learn that your second year of rental did not live up to your expectations. We would like to emphasize that our reception team does its best to provide impeccable service, and we are delighted!

Indeed, the 2 young people at reception do their best

Pierre and V: Regarding the apartments, we understand that you expect a certain level of comfort. At the Pierre & Vacances Les Parcs de Grimaud residence, you can enjoy spacious apartments...

- Remarks: this is not correct, an apartment for 4 people is difficult to appreciate. There were only 2 of us, unfolding the bed, uncomfortable, no air conditioning this year, all this made the stay not pleasant.

Oriented towards a budget clientele, why not, that's your strategy, but out of season, for clients looking for quality and tranquility, we are disappointed.

The apartments have endured over the years, far from what one can hope for by playing the “Pierre et Vacances” “quality security”.

Some rentals seem to be at the end of the world... not really pleasant to find yourself isolated, without a view, far from the swimming pool and above all without the possibility of access to unload your vehicle.

The dilapidation of the apartments, the distance from the swimming pool, the lack of air conditioning accompanied by mosquitoes are likely to spoil your stay.

PRM access to the swimming pool has been closed... apparently by decision of the co-ownership???

“Often” featuring balconies or terraces overlooking green spaces, perfect for relaxing after a day of activities. What we saw on the day of our arrival was demoralizing! to translate as nothing to see,.

The residence also offers several amenities to enhance your stay, such as swimming pools and leisure areas, ideal for the whole family.

Indeed, once you reach the swimming pool, in very good weather, unheated, unsupervised and managed by P and V, it is pleasant.

We take note of your comments and are constantly working to improve our services to guarantee the best possible experience for our customers.

Hoping that you will give us another chance in the future and discover all the wonders that our residence has to offer!

Please tell me what “wonders” you are going to achieve, renovating the apartments? Allow you to drop off your suitcases without traveling 500? Air conditioning allowing peaceful nights in quality bedding? Be transparent about accommodation conditions by clearly explaining that you must "unfold the sofa" in a small living room every day if you want to try sleeping on poor quality bedding, in stifling heat and with mosquitoes.

This co-ownership does not seem to care about the quality of vacationers' stay, riding on the image of Golf de St Tropez.
Damage !

The Pierre & Vacances team
Beoordeling 2024-11-27 13:03:30

Bonjour Gérard,

Nous apprécions le temps que vous avez pris pour partager vos remarques constructives.

Concernant les appartements, vous soulevez des points importants, et nous comprenons tout à fait votre frustration. Nous sommes actuellement en attente des signatures nécessaires pour lancer les rénovations prévues. Ces travaux incluront notamment l’installation de la climatisation et le remplacement des banquettes dans les séjours, afin d’améliorer le confort de nos hébergements.

Pour ce qui est de la configuration des logements pour quatre personnes, nous reconnaissons que l’usage du canapé-lit peut ne pas convenir à tous et quant à l’accès PMR à la piscine, il est effectivement géré par la copropriété, et nous comprenons que cela ait pu poser des difficultés, nous en sommes sincèrement désolés.

Avec les travaux à venir, nous espérons pouvoir regagner votre confiance et vous offrir un séjour plus agréable.

Si vous souhaitez échanger plus en détails, n’hésitez pas à nous contacter directement via le formulaire : https://contactariane.com/.

Au plaisir de vous accueillir à nouveau dans de meilleures conditions.

L’équipe Pierre & Vacances

Sandra Cools

il y a 3 maanden sur Google

5/5
Very nice residence, nice stay
Beoordeling 2024-10-29 16:42:18

Merci pour votre retour ! ?

Nous sommes ravis que vous ayez passé un beau séjour dans notre résidence. Au plaisir de vous accueillir à nouveau pour d'autres moments agréables ! ?

L’équipe Pierre et Vacances

elyette terrana

il y a 3 maanden sur Google

5/5
This place is still so magical and magnificent
Even geduld...