Klantenbeoordelingen L'Ange gardien

3.9

Goed

467 beoordelingen

39.8 %

30.2 %

15.0 %

7.5 %

Gil Tal

il y a 1 maand sur G_Google Google

5/5

Impeccable

J M

il y a 1 maand sur G_Google Google

1/5

Cleanliness and hygiene of the accommodation to be reviewed: chocolate on the door handles, dust on the shelves, dirty dishes, dirty and sticky floors... etc. Cleaning of the room completely redone by us on arrival after 6 hours of driving (despite having informed the establishment)
Accommodation too small for 4 people and dilapidated.

Beoordeling 2024-11-05 11:29:54

Vraiment désolés d'apprendre que votre expérience n'a pas été à la hauteur, en particulier en ce qui concerne la propreté et l'hygiène de votre logement. Ce n'est pas le niveau de qualité que nous souhaitons offrir à nos clients, et nous comprenons parfaitement votre frustration après un long voyage.

Nous vous encourageons à faire une réclamation auprès de notre service client via : https://contactariane.com/ afin que nous puissions traiter ces problèmes de manière appropriée et veiller à ce que cela ne se reproduise pas à l'avenir. Votre satisfaction est notre priorité, et nous apprécions vos retours qui nous aident à nous améliorer.

Merci de nous avoir fait part de vos commentaires, et nous espérons que vous nous donnerez une autre chance de vous offrir une meilleure expérience à l'avenir.

L'équipe Pierre et Vacances

Alessandra

il y a 3 maanden sur G_Google Google

4/5

The houses are very small and the services vary depending on the owners. For 4 people they are just right. Bedroom often with not very long bed. Sofa bed or outside bed compartment in the living room to be closed otherwise you don't have space.
The residence, not recently renovated, is however good overall and the apartments, as a base for a seaside holiday for two people, are more than sufficient, but still livable for four, if you don't have to stay there all day.
The residence offers a restaurant bar where you can have breakfast and you can also eat with a sufficient choice.
You can reserve baguettes to make your own sandwiches.
Pool and lounge chairs clean and well maintained.

barbara Guillemet

il y a 4 maanden sur G_Google Google

4/5

Very pretty residence, comfortable and well located.
Accommodation a bit small.

Pascale thibaut

il y a 4 maanden sur G_Google Google

1/5

Very narrow roads, unsuitable for cars, 25m2 apartment for 5 people which would be better for 2/3 people, no storage, cramped, dilapidated, awning broken, the swimming pool is not suitable for children because there are no feet ! No air conditioning, deckchairs for a fee while the rental price is very expensive!