Résidence Eguzki
435 €
7 nuits du 30/03 au 06/04

L'avis de nos voyageurs Eguzki

4.2

Très bien

676 avis

5

50.1 %

4

32.5 %

3

11.2 %

2

3.3 %

1

2.8 %

Bernard PERRET

il y a 5 jours sur Google

5/5
Thank you, Céline and your colleague, for this pleasant stay. The residence is truly very pleasant.
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Cristina Romero

il y a 1 semaine sur Google

5/5
We spent one night at this hotel on the way to our destination in France. It had everything we needed and was very clean. Since we were arriving late and the reception would be closed, they called us to let us know how to pick up the keys to our apartment, and everything went smoothly.
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JEAN-PIERRE POTART

il y a 1 semaine sur Google

5/5
Very pleasant stay, the staff is very professional and very friendly. The rental is perfect, impeccable cleanliness, all the equipment is in very good condition, the city center is just a stone's throw away and very nice, it's perfect.
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Victor Durand

il y a 1 semaine sur Google

3/5
Well-located accommodation at a reasonable price, but with a tendency to nitpick over small requests. The room layout can be confusing.
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Agnes Gaillard

il y a 2 semaines sur Google

2/5
Very disappointed with my two nights at Pierre et Vacances. First of all, it is not very well located, a little outside the center, a lot of traffic around. That said, it faces a park, next to a Carrefour Market and you can reach the center on foot. The room for a couple or a single person is not practical, either it is a sofa bed (no unfolding instructions given, I had to look everywhere for where the sheets were), or it is bunk beds where you feel like you are in a cage, it is small for an adult. I also found the reception very unsmiling and quite surly. I was greeted with a sigh of annoyance at least twice, and when they ask me my opinion on the stay during check out, and I say it, they are not happy to hear it. I left after two days of my initial reservation to go to the Brit Hotel opposite the station, which was cheaper, better located, more comfortable, and with impeccable service.
Avis 2025-03-10 09:57:40

Nous sommes désolés que votre séjour n’ait pas été à la hauteur Agnes. Nous comprenons votre déception concernant l’emplacement, l’agencement du logement ainsi que l’accueil que vous avez reçu. L’expérience client est une priorité pour nous, et il est regrettable que vous n’ayez pas bénéficié du service que vous méritiez.

Si vous souhaitez faire une réclamation concernant votre séjour, nous vous invitons à nous contacter via : https://contactariane.com/ afin que nous puissions étudier votre dossier. Votre retour nous est précieux pour améliorer nos prestations et éviter ce type de désagrément à l’avenir.

Nous espérons que vous nous laisserez une seconde chance pour vous offrir une meilleure expérience.

L’équipe Pierre & Vacances

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