Dernières minutes: déjà réservé par 3 personnes depuis hier

Résidence Les Constellations
1332 €
7 nuits du 25/01 au 01/02

L'avis de nos voyageurs Les Constellations

4.0

Très bien

261 avis

5

42.1 %

4

32.2 %

3

16.1 %

2

3.8 %

1

5.7 %

Al DiTu

il y a 6 jours sur Google

4/5
Very friendly reception team, location well located in relation to the slopes.
Classic "P&V" apartment: functional, cramped but everything is there.
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Zenon Stopka

il y a 2 semaines sur Google

4/5
Cheap accommodation.
Mountain view.
Ski in ski out.
Well-equipped kitchen.
Bathroom with bathtub.
Simple but comfortable.
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Aurélie GRANGER

il y a 2 semaines sur Google

5/5
A great stay
Friendly welcome, clean apartment at the foot of the slopes with a great view
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Alessandro C.

il y a 2 semaines sur Google

1/5
If you arrive without a car, it is a challenge to understand how to enter the building: pedestrian access is not signposted and you have to try several small doors along a walkway. Once inside, you end up in the garage, hoping to find someone to point you to the front desk.
The building is dated, with a musty smell, and the reception staff are unwelcoming. I had paid for the "beds made" service, but the beds were not ready when I arrived. Despite reassurances, the problem has not been resolved,
The apartment was inadequate: an area with bunk beds that was freezing and had no heating, and a living room with uncomfortable sofas. Heating turned off on arrival and no blanket provided, forcing me to use bath towels.
Positive aspects? Relative proximity to the facilities.
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Omar KOKACH

il y a 4 semaines sur Google

2/5
The worst experience of my life in a vacation home! ?

We booked Pierre & Vacances Les Constellations for a week of family skiing, with my wife and our 4 year old daughter, but this stay was a real disaster.

Broken elevators: Both elevators were out of service during our entire stay. Result: every time we wanted to ski, we had to go down from the 3rd to the 1st floor, where we also had to carry all the equipment. Then we had to go up to the 5th floor with all this equipment.
“Ski on feet”, a false advertisement: Contrary to what is advertised, we find ourselves at the end of a very long parking lot. You have to walk 10 minutes to reach the snow. In total, from the apartment to the starting point for skiing, it took between 20 and 25 minutes. It’s exhausting, especially with the equipment. My wife and daughter were already exhausted before even starting ski lessons.
The only positive point is that the welcome was warm and welcoming, but unfortunately it's not everything you want from a holiday stay.

These hassles totally ruined our stay and demotivated us. What was supposed to be a magical experience for our daughter turned into a chore.

I strongly advise against this residence! It’s a logistical nightmare and a huge disappointment. ?
Avis 2024-12-26 16:29:43

Tout d'abord, Heureux de lire que notre équipe d’accueil a su se montrer chaleureuse et accueillante Omar. Cependant, nous savons que cela ne compense pas l’ensemble des difficultés que vous avez rencontrées.

Nous sommes sincèrement désolés que votre séjour au sein de notre résidence ait été une source de frustration, en particulier pour une semaine en famille qui devait être un moment magique. Sachez que nous comprenons parfaitement l’impact des ascenseurs hors service, surtout lorsqu'il s'agit de transporter du matériel de ski et d'accompagner une jeune enfant.

Nous vous encourageons vivement à déposer une réclamation via : https://contactariane.com/ afin que nous puissions analyser ces points plus en détail et travailler à des améliorations pour nos futures prestations.

Encore une fois, nous sommes désolés pour cette expérience décevante et espérons avoir l’occasion de regagner votre confiance lors d’un futur séjour dans de meilleures conditions.

L’équipe Pierre et Vacances

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