Name: Hôtel Austria by Pierre & Vacances
Brand: Pierre & Vacances
Price: 156 EUR
Availability: InStock
Rating: 3.8 (309 reviews)

L'avis de nos voyageurs Hôtel Austria by Pierre & Vacances

3.8

Bien

309 avis

43.4 %

25.9 %

11.3 %

5.5 %

13.9 %

Cyril Duverbecq

il y a 6 jours sur G_Google Google

4/5

We stayed here as a family, mainly for the convenient location and altitude, as we knew a snowstorm was predicted. We appreciated the free parking space, which is a real plus.
The hotel staff were very pleasant and helpful which made our stay even more enjoyable. However, we found the bathroom averagely clean, which could be improved. In addition, the room was poorly soundproofed, which may have disturbed our sleep at certain times.
The hotel bar is a pleasant place to relax in the evening, with billiards available. However, the music was sometimes a little loud after midnight, which might disturb those who want to relax.
As for catering, the restaurant was clean and the breakfasts were plentiful, with lots of choice, which was very appreciated by the whole family.
Overall, we had a good stay, but some improvements on cleanliness and soundproofing would be beneficial.

Beatriz

il y a 6 jours sur G_Google Google

4/5

The apartment we stayed in is fantastic, with mountain views. Even though it is small, it has everything. The kitchen is very complete, and a detailed cleaning box, which includes a sponge for scrubbing, several tablets for the dishwasher, dishwashing detergent and a cloth. Everything very clean and very practical. The sofa bed was revealed to be two single beds, be careful that part of the sofa is not suitable for people taller than 175 cm. It is close to Grau Roig, in less than 10 minutes by car you can get there, and to go to Soldeu it is 5
min. There is a fairly complete supermarket right in front. And at the same door you have the option of renting ski equipment! It's great. We have been there twice, very happy both times. Oh, at the hotel reception they took great care of us. Totally recommended.

dani zapater

il y a 2 semaines sur G_Google Google

2/5

There is no communication, our discontent could have been resolved with a response to the email or in the booking chat.

Avis 2025-01-07 07:51:47

Dani,
Le agradeceríamos que pusiera el comentario en el Pierre & Vacances donde se alojó, ya que usted estuvo alojado en otro Pierre & Vacances.
Gracias por dedicarle unos minutos de su valioso tiempo a dejar una reseña.

Nos aseguraremos de que nuestro equipo esté más atento a las respuestas de correos electrónicos y al chat de reservas para que situaciones como esta no se repitan.

Saludos,

Claudia G., Directora general

Heechee SL

il y a 2 semaines sur G_Google Google

5/5

Clean accommodation pleasant service perfect location

Avis 2025-01-06 16:52:05

Estimado Heechee,

Nos complace mucho que su estancia en el Hotel Austria por Pierre & Vacances haya sido tan positiva.

Es maravilloso que haya disfrutado de la limpieza y el servicio de nuestro establecimiento, siempre nos esforzamos por ofrecer una experiencia impecable a nuestros huéspedes. Asimismo, nos alegra que la ubicación del hotel haya sido de su agrado, situado a solo 1 km de las pistas de esquí de Grandvalira, ofreciendo fácil acceso a una variedad de actividades de ocio en la montaña.

Sería un placer que nos honrara nuevamente con su presencia en un futuro próximo. Atentamente,

Claudia G., Directora general

Aitor Mendoza

il y a 2 semaines sur G_Google Google

4/5

Simple and comfortable hotel, ideal for a quiet stay if you are going skiing.

Clean and functional rooms, with everything you need. The staff is friendly and attentive. Good value for money for those looking for something without great luxuries near the slopes.

Breakfast somewhat fair in variety.

Avis 2025-01-06 17:50:37

Estimado Aitor,

Le agradecemos enormemente sus fantásticos comentarios y que nos haya dado una puntuación tan destacada. Nos alegramos de que haya disfrutado su estancia con nosotros.

Nos complace que haya encontrado nuestras habitaciones limpias y funcionales, destacando la comodidad y lo práctico de estas, recientemente renovadas para ofrecer un descanso óptimo. Es maravilloso que nuestro personal haya estado a la altura de sus expectativas, proporcionando un servicio amable y atento.

Sin embargo, lamentamos que nuestro desayuno no haya cumplido con la variedad que esperaba. Valoramos mucho sus comentarios y tomamos nota para evaluar cómo podemos mejorar nuestra oferta de desayuno, asegurando así una experiencia gastronómica completa para nuestros huéspedes.

Finalmente, nos alegra que haya encontrado la relación calidad-precio de Hotel Austria favorable y que la ubicación cerca de las pistas haya sido conveniente para su estancia de esquí. Esperamos que haya disfrutado de la cercanía al área de Grandvalira, perfecta para los amantes de los deportes de invierno.

Esperamos volver a recibirle en otra ocasión.

Saludos cordiales,

Claudia G., Directora general

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