Résidence Les Restanques du Golfe de St-Tropez
644 €
7 nuits du 04/05 au 11/05

L'avis de nos voyageurs Les Restanques du Golfe de St-Tropez

4.0

Très bien

1032 avis

5

44.8 %

4

32.6 %

3

10.8 %

2

5.3 %

1

6.6 %

gerard schreys

il y a 2 mois sur Google

2/5
FYI: response from the owner a week ago

Thank you for sharing your impressions Gerard, although we are sorry to learn that your second year of rental did not live up to your expectations. We would like to emphasize that our reception team does its best to provide impeccable service, and we are delighted!

Indeed, the 2 young people at reception do their best

Pierre and V: Regarding the apartments, we understand that you expect a certain level of comfort. At the Pierre & Vacances Les Parcs de Grimaud residence, you can enjoy spacious apartments...

- Remarks: this is not correct, an apartment for 4 people is difficult to appreciate. There were only 2 of us, unfolding the bed, uncomfortable, no air conditioning this year, all this made the stay not pleasant.

Oriented towards a budget clientele, why not, that's your strategy, but out of season, for clients looking for quality and tranquility, we are disappointed.

The apartments have endured over the years, far from what one can hope for by playing the “Pierre et Vacances” “quality security”.

Some rentals seem to be at the end of the world... not really pleasant to find yourself isolated, without a view, far from the swimming pool and above all without the possibility of access to unload your vehicle.

The dilapidation of the apartments, the distance from the swimming pool, the lack of air conditioning accompanied by mosquitoes are likely to spoil your stay.

PRM access to the swimming pool has been closed... apparently by decision of the co-ownership???

“Often” featuring balconies or terraces overlooking green spaces, perfect for relaxing after a day of activities. What we saw on the day of our arrival was demoralizing! to translate as nothing to see,.

The residence also offers several amenities to enhance your stay, such as swimming pools and leisure areas, ideal for the whole family.

Indeed, once you reach the swimming pool, in very good weather, unheated, unsupervised and managed by P and V, it is pleasant.

We take note of your comments and are constantly working to improve our services to guarantee the best possible experience for our customers.

Hoping that you will give us another chance in the future and discover all the wonders that our residence has to offer!

Please tell me what “wonders” you are going to achieve, renovating the apartments? Allow you to drop off your suitcases without traveling 500? Air conditioning allowing peaceful nights in quality bedding? Be transparent about accommodation conditions by clearly explaining that you must "unfold the sofa" in a small living room every day if you want to try sleeping on poor quality bedding, in stifling heat and with mosquitoes.

This co-ownership does not seem to care about the quality of vacationers' stay, riding on the image of Golf de St Tropez.
Damage !

The Pierre & Vacances team
Avis 2024-11-27 13:03:30

Bonjour Gérard,

Nous apprécions le temps que vous avez pris pour partager vos remarques constructives.

Concernant les appartements, vous soulevez des points importants, et nous comprenons tout à fait votre frustration. Nous sommes actuellement en attente des signatures nécessaires pour lancer les rénovations prévues. Ces travaux incluront notamment l’installation de la climatisation et le remplacement des banquettes dans les séjours, afin d’améliorer le confort de nos hébergements.

Pour ce qui est de la configuration des logements pour quatre personnes, nous reconnaissons que l’usage du canapé-lit peut ne pas convenir à tous et quant à l’accès PMR à la piscine, il est effectivement géré par la copropriété, et nous comprenons que cela ait pu poser des difficultés, nous en sommes sincèrement désolés.

Avec les travaux à venir, nous espérons pouvoir regagner votre confiance et vous offrir un séjour plus agréable.

Si vous souhaitez échanger plus en détails, n’hésitez pas à nous contacter directement via le formulaire : https://contactariane.com/.

Au plaisir de vous accueillir à nouveau dans de meilleures conditions.

L’équipe Pierre & Vacances

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Sandra Cools

il y a 2 mois sur Google

5/5
Very nice residence, nice stay
Avis 2024-10-29 16:42:18

Merci pour votre retour ! ?

Nous sommes ravis que vous ayez passé un beau séjour dans notre résidence. Au plaisir de vous accueillir à nouveau pour d'autres moments agréables ! ?

L’équipe Pierre et Vacances

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elyette terrana

il y a 3 mois sur Google

5/5
This place is still so magical and magnificent
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Laurent Mathiot

il y a 3 mois sur Google

2/5
Very dirty accommodation staff swimming pool average too young
Avis 2024-10-14 15:50:54

Nous sommes vraiment désolés d'apprendre que votre logement n'était pas à la hauteur de vos attentes en termes de propreté Laurent. Ce n'est pas l'expérience que nous souhaitons offrir à nos clients.

Votre confort est notre priorité, et nous faisons tout notre possible pour améliorer nos services.

Merci de nous avoir fait part de votre expérience. Nous espérons avoir l'occasion de vous accueillir à nouveau et de vous offrir un séjour bien meilleur.

L'équipe Pierre & Vacances

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GAULIN FRANK

il y a 3 mois sur Google

4/5
So of course we are in a region where luxury is king, so the apartments of the Les Restanques residence may seem a little cheap to the billionaires who sail in yachts along the Gulf of Saint Tropez... but if you are people normal then you are in for a treat! Fully equipped apartments that are more than functional and comfortable, views of the mountains and the Gulf of Saint Trop, small portable air conditioning for hot days, lagoon and wave swimming pools, slides and a splendid little lake... all in one region which smells of the south and relaxation... the large beaches of Croix Valmer are not far away, nor are water activities...
and for those who enjoy a quiet day, we recommend the nautical base of Lac de l'Aréna in Roquebrune-sur-Argens, a 45-minute drive inland.
We liked the welcome, the location of the residence close to everything, the swimming pools etc...
The only downside for us is the (independent) restaurant of this beautiful residence, just one poor waitress to do everything (reception, seating, drinks, taking orders, service, etc.) on a Sunday evening...it's meh..
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