You have a question?

For any questions or if you wish to make, confirm or modify your booking:

Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)

Monday-Friday 09:00 - 18:00 GMT

Contact us

Frequently asked questions

Unable to call? Then you may find the answer to your question in our FAQ section.

FAQ

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  • You will pay in €. The amount shown for the currency is for information purposes only and is calculated using today's exchange rates.

How am I refunded when I cancel my booking?

Depending on the cases defined in our general terms and conditions of sale (https://www.pierreetvacances.com/gb-en/terms-conditions_ms?pl=footer), you may potentially receive a full or partial refund of your booking.

In the event of a refund, the amount will be credited back to your bank card or to your bank account via wire transfer. If you used a different payment method to pay for your booking, our teams will contact you to collect your bank details.

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