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SERENITY GUARANTEE

Free cancellation

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Reserve your stay for 1EUR

Book your stay with absolute peace of mind

You have a question?

For any questions or if you wish to make, confirm or modify your booking:

Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)

Monday to Friday 08:00 - 19:00 GMT
Satuday which is 08:00 - 18:00 GMT

Frequently asked questions

Unable to call? Then you may find the answer to your question in our FAQ section.

FAQ

Contact

United Kingdom0870 0267 145National rate from landlines, see supplier for mobile rates.

International+33 (0)1 58 21 55 50

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What happens after submitting a claim?

If your claim is validated, your reservation will be adjusted to the new applicable rate. If you have already paid, Pierre & Vacances will refund the difference within 15 days to the credit card used.

For more information, please refer to our terms and conditions.

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