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For any questions or if you wish to make, confirm or modify your booking:

Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)

Monday to Friday 08:00 - 19:00 GMT
Satuday which is 08:00 - 18:00 GMT

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Frequently asked questions

Unable to call? Then you may find the answer to your question in our FAQ section.

FAQ

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I have a booking and can’t complete my pre-check-in:

This service is offered in most of our French residences, with the following exceptions:

Athamante et Valériane, Bleu Marine, Cannes Verrerie, Cap Esterel, Costa Plana, La Marelle et Le Rami, La Résidence du Lac, La Rostagne, L'Albane, L'Alpaga, L'Ange Gardien, L'Anse de Pramousquier, le Chamois Blanc, Le Domaine de Bordaberry, Le Hameau du Lac, le Machu Pichu, Le Pic de Chabrières, Le Schuss, Les Chalets de Solaise, Les Chalets des Arolles, Les Constellations, Les Fermes de Méribel, Les Horizons D’Huez, Les Mélèzes, Les Océanes, Les Restanques du Golfe de St-Tropez, Les Rivages des Issambres, Les Sentiers du Tueda, Les Temples du Soleil, Les Terrasses d'Azur, Les Valmonts, L'Hermine, L'Ours Blanc, Port du Crouesty, Port-Bourgenay and Sépia

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