You have a question?

For any questions or if you wish to make, confirm or modify your booking:

Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)

Monday-Friday 09:00 - 18:00 GMT

Contact us

Frequently asked questions

Unable to call? Then you may find the answer to your question in our FAQ section.

FAQ

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  • You will pay in €. The amount shown for the currency is for information purposes only and is calculated using today's exchange rates.

When will I receive my travel document?

The confirmation is sent to you via email the day following your booking.

Once your booking is fully paid, you receive your travel documents via emys prior totween 30 and 10 days prior to your departure. If your stay starts in less than 10 days kindly call us at at 0870 0267 145 from the UK (National rates from landlines) or +33 (0)1 73 01 85 66, Monday to Friday from 8 AM to 6PM BST and on Saturday from 8 AM to 4 PM BST.

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