Name: Residence La Rostagne
Brand: Pierre & Vacances
Price: 374 EUR
Availability: InStock
Rating: 3.5 (584 reviews)

Customer reviews La Rostagne

3.5

Good

584 reviews

27.4 %

29.6 %

20.0 %

10.3 %

12.7 %

Luca Guardamani

il y a 2 weeks sur G_Google Google

5/5

Very good accommodation for families or group of friends. Very good quality price value.
Parking is difficult, it is possible to book a place in the private parking

Heidi Burgess

il y a 3 months sur G_Google Google

3/5

Excellent value for money although the communal areas need updating.

Review 2024-10-22 08:10:41

Thank you for your review, Heidi! We’re glad to hear you found our property to be excellent value for money. We appreciate your feedback regarding the communal areas, and we will take it into consideration as we plan for future updates. Your input helps us improve, and we hope to enhance your experience even more during your next visit!

The Pierre & Vacances Team

Vytautas Plytnikas (Mr V)

il y a 3 months sur G_Google Google

4/5

Average….

Michael Raad

il y a 6 months sur G_Google Google

1/5

If you expect any service, don't. I've found that French hospitality workers don't actually provide hospitality. In fact, they only seem to work 2-3 hours per day. Have 2 adults and 2 kids? You get 4 towels total. Want more towels? 10 Euro, to rent. Think you are going to get room service (fresh towels)? ? They offer room service, but ONLY on the day you check out. So go pay 6-8 Euro to wash your own towels (sheets as well).

The French Riviera is wonderful, until you have to go back to your "hotel". I've seen bigger flats and better service in Lebanon ??. I'm not sure where French culture gets its hype, that age must have died long ago.

You will get better bang for your buck, and people who actually appreciate the business, in any 3rd world country other than France. The French are some of the laziest, inhospitable people I've ever met after 20 years of travel around the world.

You aren't a customer, you are a paying employee. And don't forget to read the checkout rules. If you don't wash your own dishes and take out your own garbage... 60 Euros.

Review 2024-08-29 13:22:00

We're truly sorry to hear about your disappointing experience with our service and amenities, Michael. Your comments about the hospitality and the issues with towels and room service are concerning, and we understand how these aspects can significantly impact your stay.

It’s clear that our service did not meet your expectations, and we regret any frustration this caused. We aim to provide a high level of service and comfort, and it’s troubling to hear that we fell short in your case. Your feedback will be shared with our team to address these issues and improve our offerings.

We also understand your frustration with the additional charges and the checkout rules. We will review these policies to ensure they are communicated clearly and to assess if there are areas for improvement.

We appreciate your comments and hope that despite these challenges, you were able to enjoy the beauty of the French Riviera. If you have any further concerns or if there's anything specific we can do to address your experience, please feel free to contact us directly. Thank you again for your feedback.

The Pierre & Vacances Team

Clint Lee

il y a 8 months sur G_Google Google

5/5

Highly recommended, really well situated to visit Antibes and spend some great times on the beach in Juan-les-Pins .