Very good
374 reviews
Ross Anderson
il y a 4 months sur Google
We appreciate your honest review and are glad to hear that you found our pool and steam rooms enjoyable, and that our staff provided pleasant service, Ross. It's great to know that you also appreciated the fantastic view from your balcony.
We regret to hear that you found the accommodation small for the price paid and that the location was not ideal for your preferences. We understand that each guest has different expectations and preferences when it comes to location, and we apologize if ours did not meet yours.
Your feedback is valuable to us, and we will take it into consideration as we strive to improve our offerings and services to better meet the needs and expectations of our guests.
We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.
The Pierre & Vacances team
Jordan Stoker
il y a 5 months sur Google
We apologize for any inconvenience you experienced during your stay and appreciate your detailed comments, which help us identify areas for improvement, Jordan.
Regarding your concerns about the website, we understand the importance of providing clear instructions for guests, especially regarding transportation options and directions to the residence. We will review our website to ensure that these details are included and easily accessible for future guests.
We apologize for the inconvenience caused by the apartment change process. Your feedback regarding the timing of check-out and check-in and the lack of storage for belongings is duly noted, and we will assess our procedures to see if there are ways to improve the transition process for guests in similar situations in the future.
We are pleased to hear that you found our staff to be friendly and helpful despite the challenges you encountered. We will be sure to pass on your compliments to our team members.
Once again, we apologize for any inconvenience, and we appreciate your understanding and patience. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience.
The Pierre & Vacances team
Sasha Radysh
il y a 6 months sur Google
Tanguy Lesseliers
il y a 1 year sur Google
Hello Tanguy,
We are pleased to read that you enjoyed your stay and we thank you for your feedback.
We look forward to seeing you again in our residences!
The Pierre & Vacances team
Quentin BENAULT
il y a 1 year sur Google
Hello Quentin,
We are pleased to read that you enjoyed your stay and we thank you for your feedback.
We look forward to seeing you again in our residences!
The Pierre & Vacances team