We're glad to hear that you found our staff nice, Fabrice. However, we apologize that the residence did not meet your expectations. We appreciate your suggestion and will consider making updates to improve the overall value. Your input is valuable, and we hope to provide a better experience in the future.

The Pierre & Vacances team

We apologize for any discomfort you experienced due to the temperature inside the residence, Louis.

We understand the importance of maintaining a comfortable environment for our guests, and we regret that the temperature was not to your liking. We will certainly review our heating and cooling systems to ensure they are functioning optimally and adjust the settings to reduce the inside temperature.

We hope the remainder of your stay is enjoyable, and we thank you for choosing to stay with us.

The Pierre & Vacances team