Dear Liisa,
Thank you for sharing your opinion following your recent stay.

We are truly disheartened to hear that your experience did not live up to your expectations.

We are deeply concerned about your remarks regarding the condition of the apartment and the unusual odour you experienced. We take the cleanliness and upkeep of our accommodations seriously and regret any discomfort this may have caused you. We will look into the situation to ensure our apartments provide a welcoming environment for all guests.

Regarding the difficulties you faced when requesting an apartment change, we apologise for any miscommunication that occurred. Our intention is always to assist our guests in a timely and efficient manner, and we regret if the service provided by our receptionist did not reflect our usual standards.

We also take note of your comments about the odour of cleaning products. Providing a pleasant and safe atmosphere is paramount, and we will review our cleaning protocols to better balance hygiene and guest comfort.

Your feedback is invaluable to us as it allows us to improve the experiences of all our guests.

We hope to have the pleasure of welcoming you again for a more pleasant experience.
Best regards,

General Manager

Dear Victor,
Thank you for this great feedback about your recent stay at Pierre & Vacances Altea Beach.

It fills us with joy to hear about your pleasant time at our establishment.

We are delighted that you enjoyed the proximity to the beach, where the gentle waves of the Mediterranean Sea and the picturesque marina add to the serene ambiance. Our guests often speak highly of the easy beach access, just 20 meters from the hotel, and we're glad it contributed positively to your stay.

We would be delighted to welcome you back.
Take care,


Javier Muñoz Canet, Manager

Dear Johan,
Thank you for this great feedback about your recent stay at Pierre & Vacances Altea Beach.

While we noticed you didn't utilize the bar service during your stay, we hope you still had a pleasant time at Pierre & Vacances Altea Beach. Our goal is to provide a comprehensive experience, including the availability of refreshments for those moments of relaxation.

We hope you were able to appreciate the beautiful views of the marina and the Mediterranean Sea from your apartment's furnished balcony, and that the proximity to the pebble beach just 20 meters away added value to your stay.

We would be delighted to welcome you back.
Take care,


Javier Muñoz Canet, Manager

Estimado huésped, Le estamos muy agradecidos por haberse hospedado recientemente en nuestros apartamentos.

Nos alegramos de que su estancia en nuestras instalaciones fuera satisfactoria. Nos esforzamos a diario por brindar la mejor de las atenciones a nuestros huéspedes y comentarios como el suyo son, sin duda, el mayor aliciente para seguir haciéndolo.

Esperamos volver a recibirle en otra ocasión.

Un cordial saludo,


Javier Muñoz Canet, Director

Dear Simon,
Thank you for this great feedback about your recent stay at Pierre & Vacances Altea Beach.

We are delighted that you appreciated the prime location and the stunning views offered at Pierre & Vacances Altea Beach, set against the backdrop of a pleasant marina and the Mediterranean Sea. Our guests often tell us how much they enjoy the proximity to the pebble beach, just 20 meters from our establishment, as well as the vibrant Greenwich Marina with its selection of shops and restaurants.

It is wonderful to hear that these aspects of your stay contributed to your enjoyment, and we trust that the other amenities provided, such as the modern, well-equipped apartments with air conditioning, and the convenience of our bread and pastries delivery service, further enhanced your visit.

We would be delighted to welcome you back.
Take care,


Javier Muñoz Canet, Manager