Very good
624 reviews
mark griffin
il y a 1 week sur Google
Kaan C.
il y a 1 week sur Google
Begum Saygecitli
il y a 1 week sur Google
Thanks for your feedback!
We’re happy to hear you enjoyed the location and the beautiful view from your terrace — that’s definitely one of the highlights. Sorry to hear, though, that the beds, linens, and service didn’t meet your expectations. We’ll take your comments into account as we work on improving the comfort and overall experience for our guests.
The Pierre & Vacances Team
Gong Xing Xing
il y a 2 weeks sur Google
We’re really sorry to hear about this issue, and we completely understand your frustration. The cleaning fee should always be communicated clearly, and it’s unacceptable that you haven’t received a response to your inquiry. This is certainly not the level of service we want to offer our guests.
Please reach out to our customer service team again with your booking details, and we’ll make sure your concern is addressed as quickly as possible. We’ll also review how these charges are communicated to prevent this from happening in the future.
The Pierre & Vacances Team
David B
il y a 2 weeks sur Google