Customer reviews Atria-Crozats

4.3

Very good

624 reviews

5

50.5 %

4

35.7 %

3

7.7 %

2

3.0 %

1

3.0 %

mark griffin

il y a 1 week sur Google

4/5
Arrived out of hrs after delayed night flight arrival. No key left as instructions listed creating unneeded aggravation to end of a long day, Sorted in the end but not great start. Rooms are basic clean, Not the most comfortable of beds.
Good location, resort & skiing very good.
Great family resort. Limited restaurant choices but it was very late in season so sure much more choice earlier.
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Kaan C.

il y a 1 week sur Google

4/5
Amazing room and view. Some minor technical problems in the bathroom/kitchen.
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Begum Saygecitli

il y a 1 week sur Google

3/5
The location was great and close to the center and most of the attractions. However, the quality of tue beds, linens and also tue services were under my expectations. The view was spectacular from our terrace.
Review 2025-04-10 12:13:48

Thanks for your feedback!

We’re happy to hear you enjoyed the location and the beautiful view from your terrace — that’s definitely one of the highlights. Sorry to hear, though, that the beds, linens, and service didn’t meet your expectations. We’ll take your comments into account as we work on improving the comfort and overall experience for our guests.

The Pierre & Vacances Team

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Gong Xing Xing

il y a 2 weeks sur Google

1/5
The residence charged 150 euros for cleaning fee with 1. NO justification or information about why that was done 2. It's been more than 1 week and there has no response to an email to me requesting for the reason for the charge. Absolutely scam.
Review 2025-04-10 12:06:33

We’re really sorry to hear about this issue, and we completely understand your frustration. The cleaning fee should always be communicated clearly, and it’s unacceptable that you haven’t received a response to your inquiry. This is certainly not the level of service we want to offer our guests.

Please reach out to our customer service team again with your booking details, and we’ll make sure your concern is addressed as quickly as possible. We’ll also review how these charges are communicated to prevent this from happening in the future.

The Pierre & Vacances Team

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David B

il y a 2 weeks sur Google

5/5
Had a great experience at the Residence Atria. We were 2 adults and 2 children, the apartment was spacious and newly refurbished. Kitchen had all the necessary appliances, utensils and tableware. View from the balcony was spectacular. Easy access to the slopes.
Only issue was the boot heaters in the ski room didn't work; there was a sign informing guests the heaters were on a timer overnight, but our boots were damp in the morning.
Would recommend.
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