Customer reviews L'Amara

4.3

Very good

1809 reviews

5

58.6 %

4

26.3 %

3

8.8 %

2

2.9 %

1

3.4 %

Charles-Antoine de Thibault

il y a 2 days sur Google

2/5
It’s such a shame. The location, parking, ski in/out, the staff at the bar and the reception and the apartment are great, but the cleaning service is the problem.

Our apartment in the Amenda building was extremely dusty, and I had an allergic reaction which I’d never experienced before. It ruined my sleep, and my wife’s, for the entire week.

I suspect the mattresses and curtains are rarely deep cleaned.

We also had a toilet with a very strong smell of urine. The place itself is premium, but the cleanliness is not.
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Ariel Tal Eyni

il y a 3 days sur Google

1/5
DONT GO!!! The only good thing about this place are the views the rest none I was staying at this hotel and found out we needed to do everything and pay for basic hotel services like changing towels cost 10 euro changing bed sheets cost something too and my bed sheets were covered by dirt and something that looks like poo from the previous tenants and also using the hotel facilities cost you extra money like the jacuzzi and pool basically it a giant scam and me personally won’t go back and when I left I found out you need to pay money or fine whatever you want to call it if the room isn’t extremely tidy so in conclusion I’ve had a horrible experience from the place and definitely won’t come back
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Quad Biking Devon lanes

il y a 6 days sur Google

5/5
We had a great stay, everything was above our expectations
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Allison Morris

il y a 1 week sur Google

5/5
A fab resort in the perfect location with spectacular views. Staff and accommodation all great and would not hesitate to recommend resort to family and friends. Hopefully we will return ??
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Matt Stone

il y a 3 weeks sur Google

3/5
We all went for the spa, and let me tell you, it’s not the deal it’s cracked up to be. 30 odd euros for the hot tub, for a group of six for 2 hours… what this turned out to be, was us being asked to get out of the hot tub every 10 minutes to let others into the facilities.

I don’t have a problem with sharing, but when you’re told there is a time slot that needs to be booked, and then we’re asked to vacate the area every few minutes. Honestly, it was appalling service, and definitely not value for money. I think if this was a free part of the hotel I would understand, but to only be allowed a 2 hour period and then have that consistently disrupted. It’s fair to say we were disappointed.

Would highly recommend anyone to avoid using these spa services
Review 2025-04-07 11:06:37

We’re really sorry to hear about your disappointing experience at the spa, Matt. It’s frustrating when you’re looking forward to some relaxation, only to have it disrupted, especially when you’ve already paid for the service. We understand how important it is to have a proper and uninterrupted experience, especially with a group. Your feedback about the time slots and constant interruptions is noted, and we’ll review how we manage the booking and scheduling system to make sure it’s more seamless in the future.

We truly appreciate you bringing this to our attention, and we’ll take steps to improve the service.

The Pierre & Vacances Team

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