Customer reviews Le Belmont

4.2

Very good

386 reviews

5

46.6 %

4

35.8 %

3

10.4 %

2

3.4 %

1

3.9 %

Peter Jerrom

il y a 1 week sur Google

4/5
End of season skiing trip.
Rooms comfortable but small for more than 2 people.
Location excellent and the staff are lovely.
For the price, you can’t go far wrong with these appointments!
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Joseph Rosen

il y a 4 weeks sur Google

2/5
Low standard P&V ski hotel. Very disappointing . From my experience, P&V has much better facilities.
Review 2025-04-07 11:02:51

We’re really sorry to read that your experience didn’t meet your expectations, Joseph. It’s disappointing to hear that this particular location didn’t reflect the higher standard you’ve come to expect from Pierre & Vacances. We take your comments seriously and will review the facilities to see where improvements can be made.

We hope you’ll give us another chance in the future.

The Pierre & Vacances Team

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Lenny Williams

il y a 1 month sur Google

5/5
Fair play fantastic stay.
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Omer R

il y a 1 month sur Google

2/5
Family of 4 - Two apartments.

We stayed at Pierre & Vacances in Arc 1800 and were unfortunately quite disappointed with the experience. Upon arrival, after a long and tiring journey, we were met with unmade beds. Apparently, if you don’t explicitly ask, they just leave them like that. Not exactly the warm welcome you hope for. After complaining, the reception did send someone to make them, but it left a bad first impression.

For a ski vacation, comfort and warmth are key — yet the towel warmers were shut off throughout the hotel. When we asked, we were told one had exploded so management decided to turn all of them off. That logic still escapes me.

The ski room was especially frustrating — poorly designed with very few benches to sit on while getting gear on or off. To top it off, the lights are on an automatic timer that shuts off randomly, leaving you in the dark while trying to wrangle boots and skis.

The apartment itself was run down, with walls showing signs of heavy wear and tear: scratches, bumps, even marker drawings. It just didn’t feel clean or properly maintained.

Also, don’t expect much in terms of hotel facilities. It’s basically just the apartment units — no cozy lounge, spa, or anything that makes it feel like a ski hotel.

On the positive side, the reception staff were friendly and tried their best to assist us within the limits of what they could offer — but overall, this place felt like it was just going through the motions. Would not return.
Review 2025-04-07 11:05:46

We’re truly sorry to hear that your stay didn’t meet your expectations, Omer. The issues you mentioned — unmade beds, the towel warmers being shut off, the ski room design, and the condition of the apartment — are definitely not what we aim for, and we understand how frustrating that must have been, especially after a long journey.

The situation with the towel warmers is certainly unusual, and we’ll look into it further to make sure such issues are handled better in the future. Regarding the ski room, we’ll also review the design and lighting to ensure it’s more user-friendly. As for the condition of the apartment, we take your comments seriously, and we’ll make sure it’s addressed in our maintenance checks.

We’re glad to hear the reception staff were friendly, and we truly appreciate your constructive feedback. We’ll use it to improve the overall experience for our guests.

The Pierre & Vacances Team

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Robert Walsh

il y a 1 month sur Google

3/5
Rooms and location are both fine. All rooms are apartments, small and functional. For tourists staying for a while an English news channel would be helpful ?. Expensive for single occupancy.
Review 2025-03-11 08:51:35

Thank you for your feedback, Robert. We're glad to hear that you found both the rooms and location to your liking. We appreciate your suggestion regarding an English news channel, and we will certainly look into this to improve the experience for our international guests. Regarding the pricing, we strive to offer competitive rates, but we understand that value is important for every guest. We hope to welcome you back in the future!

The Pierre & Vacances Team

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