Review for the Hotel: A Disastrous Experience

This was an unbelievably terrible experience with poor organization and management at every level.

First, the address listed on Google Maps is inaccurate, or there is simply no exact address for this hotel. I arrived at 9 PM, spent over an hour searching for it, and asked three people for help. Ultimately, I gave up and had to find another hotel late at night.

Second, the electricity system is confusing and completely user-unfriendly, especially for non-French speakers. After finally checking in, I was stuck in a cold room for several hours while waiting for someone to assist me with the electricity box.

For context, this hotel charges around €100 per night. The nearby 4-star hotel where I stayed the first night cost €130, and the quality was worlds apart. This experience was deeply disappointing and not worth the frustration.

Family of 5 and we had a 1 bed apartment with a bunk bed alcove plus one on a sofa bed. The appartment was well laid out and having 2 bathrooms was a definite bonus! We only had one chair on the balcony but could easily move chairs out there in the evening.
The kitchenette is basic but functional and we booked half board at the nearby K2 restaurant so had minimal cooking to do anyway. Les constellations is in a great location, straight onto the slopes and right opposite the Spar supermarket.
My only criticisms are that the beds are super hard and that the bath takes a long time to fill as the water is slow!
Reception staff were always helpful and our prebooked lift passes and ski hire was all ready when we arrived to check in.

The apartment was really old and extremely dusty. It was not possible to sleep without waking up 5-6 times because of the bad air quality in the room. The kitchen utensils were not properly cleaned by the previous clients and the balcony was not well cleaned either.

Good location and value. Spoke to Laura on the telephone who was very helpful. One issue was that we pre paid for lift passes and had to chase them down the next day, it would have been better if they were with the keys when we arrived as your reception does not open until 5pm

Excellent