We're glad to hear that you appreciated the friendliness of our staff and the charm of Normandy, Bram. However, we’re sorry that the condition of the park and the cottage did not meet your expectations.

We understand the importance of maintaining our accommodations to a high standard, and your comments highlight areas where we need to improve. We are actively working on renovations and updates to bring our facilities back to the level reflected in our promotional materials.

We also acknowledge the challenges you faced with communication, and we are taking steps to improve the availability of English-speaking staff to better assist our international guests.

Your feedback is invaluable, and we hope to have the opportunity to welcome you back in the future with an enhanced experience. Safe travels!

The Pierre & Vacances Team