Premium residence Haguna
€ 870
7 nights from 04/05 to 11/05

Customer reviews Haguna

4.2

Very good

669 reviews

5

50.8 %

4

29.6 %

3

11.1 %

2

3.1 %

1

5.4 %

eda celikel

il y a 5 months sur Google

5/5
Overall experience was great. Very helpful and friendly team at the reception.
Location was also excellent.
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Maria Gilina

il y a 8 months sur Google

5/5
Very nice place, very tidy and very quiet. The staff were very professional and very nice. The studio is very well equipped, the bed was confortable.
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Maeve Hynes

il y a 1 year sur Google

1/5
Excellent location ?
Staff were friendly and helpful ?
Unfortunately Air Conditioning wasn't working very warm ? Indian Summer ?
But Audery was very helpful and offered us a lovely credit voucher to use again she explained the situation,the entire building is being updated,so we look forward to seeing this and comming back Next Year
All in all a very enjoyable first ? class First time in France.......
Review 2023-11-14 09:42:22

We're thrilled to hear that you enjoyed the excellent location and found our staff to be friendly and helpful, Maeve. It's fantastic to know that despite the issue with the Air Conditioning during the Indian Summer, Audrey was able to assist you and provide a credit voucher for your future stay.

We apologize for any inconvenience caused by the ongoing updates to the building, and we truly appreciate your understanding in this matter. Your positive attitude and enthusiasm are much appreciated. We look forward to welcoming you back next year and providing you with an even more enjoyable experience.

Thank you for choosing us for your first-class experience in France. We can't wait to have you back!

The Pierre & Vacances team

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Sue Casserly

il y a 1 year sur Google

5/5
Wonderful staff and great location.
Thank you all.
Sue Casserly.
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Miroslava Cverenkarova

il y a 1 year sur Google

1/5
SCAM ALERT! I had to pay full price + taxes in advance, plus they asked for additional deposit of 300 euros. I paid a long time ago and now they just repeatedly declined my check-in request on booking.com without any explanation. I also received an email that my check-in time (8 pm) was rejected. They don't reply to any messages and calls, you only get music. I could not modify check-in to day after. So they just took the money and offered no solution. I don't want to travel without hotel, are they on strike? I also lost a lot of money on my plane ticket, holidays ruined, only stress. Nightmare!!!
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