Thank you for your feedback, Roger! We're glad to hear that our desk clerks provided you with wonderful service. However, we apologize for the issues you encountered during your stay.

It's important to us that our guests feel comfortable, and we appreciate you bringing the lack of supplies and the cleanliness concerns to our attention. We'll make sure to address these issues with our housekeeping team to improve the overall experience for our guests.

If you decide to stay with us again, please feel free to reach out for any additional needs. Thank you for sharing your experience!

The Pierre & Vacances Team