Customer reviews La Ginabelle

4.1

Very good

408 reviews

48.0 %

29.7 %

9.1 %

5.9 %

7.4 %

ania kopel-hanna

il y a 3 weeks sur G_Google Google

4/5

We had 2 bedroom apartment for 1 adult and 2 children. We had more than enough space even though the apartment was small. I believe the 2 bed apartment can comfortably accommodate up to 4 people but not 6 as advertised. As most of the resorts in France, the reception is closed from 12pm until 3pm which you just need to get used to. However, I found it strange that the access to the sport facilities incl. swimming pool was also closed in those times as in other similar resorts I stayed in before. The receptionists were polite and helpful. Thank you for the nice stay.

Yi-Jen Hsu

il y a 2 months sur G_Google Google

5/5

The best hotel ever! With amazing view. The well-equipped kitchen is the BEST.

Grant Walker

il y a 2 months sur G_Google Google

4/5

Amazing location! Friendly and helpful staff. Really enjoyed our few days.

Steve Gambrell

il y a 3 months sur G_Google Google

4/5

Great location. The rooms are warm and cosy. If not a little dated

Roger

il y a 3 months sur G_Google Google

2/5

Desk clerks wonderful.
Door key entry to suite takes some figuring out.
One toilet paper roll only for six night stay.
No paper towels in kitchen.
Cleaners should check under bed once in a while.

Review 2024-10-17 11:21:53

Thank you for your feedback, Roger! We're glad to hear that our desk clerks provided you with wonderful service. However, we apologize for the issues you encountered during your stay.

It's important to us that our guests feel comfortable, and we appreciate you bringing the lack of supplies and the cleanliness concerns to our attention. We'll make sure to address these issues with our housekeeping team to improve the overall experience for our guests.

If you decide to stay with us again, please feel free to reach out for any additional needs. Thank you for sharing your experience!

The Pierre & Vacances Team