Residence Comarruga
€ 260
2 nights from 11/04 to 13/04

Customer reviews Comarruga

3.8

Good

725 reviews

5

34.6 %

4

35.4 %

3

15.0 %

2

6.5 %

1

8.4 %

Cheryl Houston

il y a 1 month sur Google

5/5
Nice appartments next to the beach, the apartments were big with great facilities washing machine, hob, fridge freezer and a utility room off the kitchen with washing machine and a dryer for putting up. Lovely sized balcony with sea view, quiet apartments. Outside of the apartments were the restaurants and shops and a 10 minute walk from train station that took a hour to Barcelona or going otherbway tarragona and salou. Trains very regular and easy to get where u want to. Hotel staff very friendly and helpful. Along from the apartment there is a thermal pool which is lovely and also the boat yard. Good sized pool with seating area. Would defo recommend. The apartment was excellent a dont know why so poor reviews as it was nice and clean with everything you need for a breakaway.
Review 2024-09-30 17:51:43

Dear Cheryl,
We would like to thank you for this kind feedback about your experience at Pierre & Vacances Comarruga.

We are genuinely thrilled to hear about your satisfying stay with us at Pierre & Vacances Comarruga.

We are delighted that you appreciated the spacious apartments with ample amenities, tranquil ambiance, and the breathtaking views from your balcony. It's also gratifying to know that you found the proximity to local dining, shopping, and transportation options convenient for your exploration needs. The connectivity to Barcelona, Tarragona, and Salou via train is indeed one of the highlights many of our guests enjoy. Moreover, our team is overjoyed to be recognized for their friendliness and assistance during your stay. The nearby thermal pool and boat yard add to the range of activities guests can indulge in when not basking in the comfort of our accommodation. We are also pleased you enjoyed our pool area and its ample seating, designed for relaxation and enjoyment under the sun. Finally, your comments on the cleanliness of our apartments and your recommendation are highly valued, as we strive to provide a pristine and welcoming environment for all our guests.

We look forward to seeing you again in the future.
Kind regards,


General Manager

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Bőr István

il y a 1 month sur Google

1/5
Very bad apartmant, dirty rooms, dirty stained bedsheets (piss,blood, who knows what), bugs and no communication from the managers at all. Trash is left in the apartment after previous guests.
Reception was cooperative.
Review 2024-09-30 17:51:22

Dear Bőr István,
Thank you for the time taken to share your feedback with us.

We are pleased that you found our reception staff to be cooperative.

However, we are truly sorry to hear about the various issues you encountered during your stay. We understand how important a clean and comfortable room is for our guests, and we apologize for falling short in this regard. Moreover, we are concerned to learn about any unwelcome guests and the unsatisfactory condition of the linens. Please know that we are looking into these matters with the utmost seriousness to ensure they are addressed appropriately and do not recur.

We hope that you will give us the opportunity to provide you with a more enjoyable experience in the future.
Kind regards,

General Manager

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Sarah Taylor-Robinson

il y a 5 months sur Google

5/5
After the taxi from Reus airport took us to the wrong Pierre & Vacances (one in Salou instead of Comarruga) we got another taxi & finally made it here around 11.30pm.

The instructions emailed to me from reception earlier that day about where & how to find our keys were spot on & we had no trouble finding them. When we got to our apartment we crashed out until morning.

The apartment was lovely. One of the most comfortable beds I’ve ever slept in while on holiday and the shower was fantastic. As far as I am concerned, these are the 2 most important things - comfy bed and decent shower (not one that dribbles out with no power) so they ticked both boxes for me!

We checked in on the morning with no problems & Maya, on reception, was so helpful & lovely.

We had a balcony view of the pool & the sea. The pool area & pool was very clean & it’s the first time I’ve ever been on holiday & been one of the only 2 people around the pool. Even when it got busier with children it was fine - plenty of space for everyone.

There is a pizza place right next door & when they open, they also open up the window which looks into the apartment pool area & you can get food, drinks & ice cream. Fabulous!

Comarruga is a quiet town (at least it was while we were here) which was just what we wanted & we didn’t hear another English voice until we were 3 days into our stay ?

Would definitely return here & recommend it.
Review 2024-06-04 08:52:23

Dear Sarah,
We would like to thank you for this kind feedback about your experience at Pierre & Vacances Comarruga.

We are thrilled to learn that your stay with us met your expectations.

We regret the confusion upon your arrival, but are relieved to hear that the instructions provided for key retrieval were clear and facilitated a smooth start to your stay once at the correct location.

It is wonderful to know that our commitment to comfort, particularly with the bed and shower in your apartment, contributed positively to your experience. Furthermore, we are delighted that our reception staff, especially Maya, were able to assist you warmly and efficiently.

The clean pool area and the balcony view offering a glimpse of the sea are among the cherished aspects we love to highlight for our guests. Additionally, the convenience of having amenities such as the pizza place just next door is something we are proud of. Lastly, it's gratifying to hear that the tranquility of Comarruga was the perfect backdrop for your holiday, and your recommendation is the highest compliment we could hope for.

We look forward to seeing you again in the future.
Kind regards,


General Manager

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Ilze Jurševica

il y a 5 months sur Google

1/5
Hello

I am very dissatisfied with the apartmentb. First of all, water flows everywhere in the shower room, secondly, on Friday night and I didn't sleep at night because everything is very loud from the first floor and the third floor, on Saturday night again the noise comes from the first floor and I can't sleep through the night. The description did not mention anywhere that I would not be able to sleep for two nights.
Your apartment has ruined my holiday

I would like compensation for two sleepless nights and a wet shower. Everywhere in the descriptions it is mentioned that there are family friendly apartment?
Review 2024-06-03 09:51:59

Dear Ilze,
Thank you for sharing your opinion about your present stay at Pierre & Vacances Comarruga.

During your present stay at Pierre & Vacances Comarruga, we don't have any complain about your problems during your visit.

If you inform us at the very first moment of all those problems, my team can give you an inmediatly solution. We have technical service 24 hours per day, we have security team during the nights in order to avoid any noise that disturb the calm of our customers.

My team tried to contact you once we have been informed, by reading your opinion on the website, of all your inconvenients.

You can understand that for us is impossible to help any of my customers if they don't come to the reception to inform us of any inconvenience during their stay with us.

Please contact Front Desk Team in order to help you with all your problems.
Yours sincerely

General Manager

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ΜΑΡΙΑ ΠΑΣΑΛΗ

il y a 5 months sur Google

5/5
Super ???
Review 2024-05-28 11:51:46

Cher Μαρια,
Merci pour cet excellent retour suite à votre séjour au Pierre & Vacances Comarruga.

Nous sommes ravis que votre expérience à Pierre & Vacances Comarruga ait été à la hauteur de vos attentes et que vous ayez passé un séjour des plus agréables.

Au plaisir de vous accueillir à nouveau,


General Manager

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