Customer reviews La Petite Venise

4.3

Very good

1283 reviews

5

51.8 %

4

33.2 %

3

9.9 %

2

2.3 %

1

2.8 %

charles morillo

il y a 2 days sur Google

5/5
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Alex Ho

il y a 4 days sur Google

5/5
Highly Recommended Budget Stay in Colmar Old Town – Only RM250 a Night! Just Remember These 3 Quirky Rules!

This Résidence La Petite Venise Pierre & Vacances costs around RM250 per night – which is considered really affordable in France. The room is quite new, very clean and hygienic, and comes with a small kitchen fully equipped with all kinds of cookware, so you can easily cook your own meals.

Why is the value for money so high? Because the location is excellent – it’s just a 5 to 10-minute walk to the old town area.

However, there are three rather quirky rules you need to know:

First, you have to make your own bed – yes, including pillowcases, bed sheets, and covers. But interestingly, when you check out, they don’t ask you to remove the bedding.

Second, the shower head in the bathroom puts on a little LED light show while you shower. Apparently, it’s some kind of French water-saving tech – in simple terms, it’s there to remind you not to take too long. When you use too much water, the light changes color. At first, I thought it was a karaoke machine!

Third, their check-in hours are quite... unusual. For example, on Mondays, it’s only from 8:30 AM to 12:00 PM, and then again from 4:00 PM to 7:00 PM. In other words, the hotel doors only open and staff are only available during those two windows. The long break in between? No idea – maybe it’s an extended lunch break?

When we arrived at 1:19 PM by train, we thought we could at least drop off our luggage. But when we pressed our faces against the glass door, there wasn’t a single person in sight. The reception desk was hidden behind a drawn curtain. So we had no choice but to lug our heavy bags into the old town and get some food first. Later, we rested at the Water Tower Park, and around 3-something, we started seeing other guests gathering outside the main door. But surprise – even at 3:50, the door didn’t open. Not even at 3:59. It had to be exactly 4:00 PM on the dot before the locked door finally opened, and staff appeared at the front desk, ready to check people in.

All in all, it was a fun and quirky little accommodation experience in Colmar, and I give them a high rating! As the saying goes, “When in Rome, do as the Romans do.” Just be sure to learn their rules – as long as we travelers cooperate a little, everything will be just fine!
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Yoginee Mudhoo

il y a 1 week sur Google

4/5
Great location. 10 mins walk to gare and 5-10 min to colmar tourist spots. Very nice reception people. Giving proper instructions. Hats off. The studio is superb - i would just recommend better ventilation in the bathroom area, some room perfume to feel the freshness and ironing.
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Glen Mendez

il y a 1 month sur Google

5/5
Had a great stay at colmar
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Bilge Kaplan

il y a 3 months sur Google

3/5
It is not a hotel at all. Let’s start with something positive. It is above the average if we look at the cleaning level of the rooms. There were almost no dust but the ventilation should also be cleaned.
Sheets were on the bed (beds not made) when we arrived but it is clearly written on their website.
We booked the room for 8 nights and they said that they are coming for cleaning only for stays longer then 10 days. So next time if you come for a long stay I advise you to make 2 different booking so that you can manage with their “no cleaning service”, “no clean towel”, “extra toilet paper if you pick up from the reception” policies.
You can get any service with a price. As we are staying longer than a week we would love to have one. We went to reception to plan it. He planned for us and then he asked us to tidy up the room if we have something on the floor. Because they wont touch anything on the floor. Every room has its own vacuum cleaner. First time in a hotel (?!) I cleaned my room and made my bed. So it is not a hotel. It is more like a rental apartment.
Review 2025-01-15 09:16:51

Thank you for your detailed feedback. We’re glad to hear you appreciated the cleaning level of the rooms, though we take note of your comment regarding ventilation maintenance and will address it promptly.

We understand your concerns about the differences in service expectations, particularly regarding room cleaning, towel changes, and other amenities. As noted, our accommodations operate more like serviced apartments, which may differ from traditional hotel services. However, your feedback highlights areas where we can improve communication about what guests can expect, as well as where we can enhance convenience for longer stays.

We will review the cleaning policies and consider ways to make these services more accessible or flexible for guests who prefer additional support during their stay. Thank you for sharing your experience, and we will work to ensure a better experience for future guests.

The Pierre & Vacances Team

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