Thank you for sharing your experience with us, Diego. We’re glad to hear that you enjoyed the rooms, convenient parking, and great location. However, we sincerely apologize for the inconveniences you encountered regarding the service and lack of essential kitchen supplies.

Your feedback about the extra charges for towels and the lack of room service is important, and we will review these policies to improve our guests' experience. We understand that having accessible communication with reception is crucial, and we appreciate your input on this matter.

We hope to have the chance to provide you with a more enjoyable stay in the future.

The Pierre & Vacances Team