Very good
1283 reviews
Alex Ho
il y a 4 days sur Google
Yoginee Mudhoo
il y a 1 week sur Google
Bilge Kaplan
il y a 3 months sur Google
Thank you for your detailed feedback. We’re glad to hear you appreciated the cleaning level of the rooms, though we take note of your comment regarding ventilation maintenance and will address it promptly.
We understand your concerns about the differences in service expectations, particularly regarding room cleaning, towel changes, and other amenities. As noted, our accommodations operate more like serviced apartments, which may differ from traditional hotel services. However, your feedback highlights areas where we can improve communication about what guests can expect, as well as where we can enhance convenience for longer stays.
We will review the cleaning policies and consider ways to make these services more accessible or flexible for guests who prefer additional support during their stay. Thank you for sharing your experience, and we will work to ensure a better experience for future guests.
The Pierre & Vacances Team