Good
1055 reviews
Ákos Országh
il y a 1 month sur Google
Dear Ákos,
Thank you for this great feedback about your recent stay at Pierre & Vacances Eurobuilding 2.
We are thrilled to hear that your stay with us was enjoyable.
We are delighted that you appreciated the proximity to public transport, along with the vibrant selection of bars and restaurants in the area. It’s also fantastic to know that our location near the iconic Bernabéau Stadium added value to your visit. Our central position in the financial district makes it convenient for guests to explore Madrid and enjoy the many attractions nearby.
We would be delighted to welcome you back.
Take care,
Maria Flores, Manager
Neifi Martir
il y a 1 month sur Google
Dear Neifi,
We appreciate you taking the time to share your feedback with us.
We are deeply concerned about your experience at Pierre & Vacances Eurobuilding 2. The safety and comfort of our guests are our top priorities, and we take your comments about the bed very seriously. Our apartments were fully renovated in 2021, and all furniture meets safety standards.
Regarding cleanliness, we have a strict policy of thorough cleaning every four days, with additional cleaning available upon request, although we would like to point out that on this occasion you requested to change the cleaning day and on the day it was due to be carried out left a do not disturb sign on the door, as per our privacy policies our staff will not access the apartments when the signs are displayed out of respect for our guests privacy.
Our team strives to provide excellent service, and we are disappointed to learn that you found the staff to be impolite. We are reviewing your comments with our team to ensure our usual high standards are maintained going forward.
We sincerely hope you will give us another opportunity to provide you with a more satisfactory stay in the future.
Happy New Year,
Maria Flores, Manager
Fuzia Elbadaoui
il y a 2 months sur Google
Dear Fuzia,
Thank you for this great feedback about your recent stay at Pierre & Vacances Eurobuilding 2.
We're thrilled to hear that your time with us was so enjoyable.
We are delighted that you found our staff to be very kind and our location excellent, offering a serene environment close to the city center. It's great to know that these aspects contributed positively to your stay.
However, we regret the inconvenience caused by the issue with the hot water and heating. We want to extend our sincerest apologies for any discomfort this may have caused during your visit.
Nevertheless, we are pleased that our efforts to assist you during this time were met with your satisfaction and we appreciate your understanding. We're also glad you enjoyed the tranquility of our establishment, which we believe is essential for a restful stay.
We would be delighted to welcome you back.
Take care,
Maria Flores, Manager
David Montanya (Dave)
il y a 2 months sur Google
Dear David,
Thank you for this great feedback about your recent stay at Pierre & Vacances Eurobuilding 2.
We are delighted that you enjoyed the spacious accommodations and pristine condition of our apartments. It is great that you found value in your stay with us, where we strive to provide a comfortable and clean environment for all our guests.
We would be delighted to welcome you back.
Take care,
Maria Flores, Manager
R D Palmer
il y a 4 months sur Google
Dear Palmer,
We would like to thank you for your feedback about your experience at Pierre & Vacances Eurobuilding 2.
We are thrilled to hear that your stay at Pierre & Vacances Eurobuilding 2 was a pleasant one.
It is wonderful that you were satisfied with your visit, and we are proud to provide a prime location, spacious apartments, and convenient cooking facilities to enhance the experiences of our guests.
The entire team hope that we may have the pleasure of seeing you again in the future.
Kind regards,
Maria Flores, Manager