Very good
924 reviews
Rick
il y a 1 month sur Google
It's truly rewarding to hear that our guests have had an enjoyable stay at Hotel Horitzó by Pierre & Vacances.
We are delighted that you appreciated the warm welcome from our reception team, the comfort of your sea view room with its balcony, and the soothing ambiance provided by the nearby waves. It's wonderful to know that our powerful, multi-jet shower contributed to a refreshing start to your day. Additionally, we're pleased that our buffet breakfast and diverse evening meals added to the enjoyment of your stay.
However, we regret that the weather did not fully cooperate during your visit to Blanes. We understand that this can impact the overall experience, but we're glad that it did not dampen your discovery of the local attractions, including the botanical gardens.
Finally, we take pride in our hotel's prime location, offering direct access to S’Abanell Beach and the convenience of being less than a kilometer from the heart of Blanes. It's great that you loved exploring the area and we hope the charm of our seaside town has left you with many pleasant memories.
We hope we will have the opportunity to see you again in the future.
Best regards,
Josep M Macià, Manager
Breeze Allman
il y a 1 month sur Google
Dear Breeze,
Thank you for taking the time to share your feedback.
We are pleased that you found our location perfect, offering direct access to S’Abanell Beach and proximity to the beautiful Paseo Maritimo de Blanes.
Nonetheless, we regret to hear about the cleanliness of your floors and balcony. Cleanliness is a priority for us, and our daily housekeeping is meant to ensure that every guest enjoys a clean and comfortable environment. We apologize if we fell short in this aspect during your stay. Moreover, we are sorry to hear that the pull out bed did not provide the comfort you expected. Our goal is to offer accommodations that ensure a restful night's sleep, and it seems we missed this mark with the bed provided to you.
We look forward to welcoming you again.
Best regards,
La Direction
Сергей Прокудин
il y a 2 months sur Google
Dear Сергей,
Thank you very much for this kind review of your recent stay.
We are thrilled to hear that your stay at Hotel Horitzó by Pierre & Vacances has been so enjoyable thus far.
We are delighted that you appreciated the warmth of our staff, the comfort of your room with its invigorating sea breeze, and the extensive selection we offer in our breakfast buffet. It is great to know that the breathtaking beachfront view from your room added to the charm of your visit, and we are pleased that our central location, just a short stroll from the heart of Blanes, has contributed positively to your experience.
We look forward to seeing you again soon.
Best regards,
Josep M Macià, Manager
Manvi Agarwal
il y a 2 months sur Google
Dear Manvi,
Thank you very much for this kind review of your recent stay.
We are truly pleased to hear that your stay at Hotel Horitzó by Pierre & Vacances was so enjoyable.
We are delighted that you appreciated the serene ambiance of Blanes, the convenience of having direct access to S'Abanell Beach, and the variety of dining options within a short walk from our doorstep. It is great to know that you felt safe during your stay and that our breakfast buffet added to the pleasure of your visit. While we regret that you were unable to experience one of our rooms with a stunning sea view, we hope that the comfort and amenities of your accommodation met your expectations.
We look forward to seeing you again soon.
Best regards,
Josep M Macià, Manager
Nicola Gray (Nikki)
il y a 2 months sur Google
Dear Nicola,
Thank you for taking the time to share your review.
We are delighted that you appreciated the beautiful sea views and modernity of our rooms, alongside the comprehensive amenities we strive to provide for maximum comfort.
However, we are sorry to hear that certain aspects of your stay did not meet your expectations. We regret to learn about the cleanliness concern you experienced; please know we maintain rigorous housekeeping standards and will address this feedback directly with our team. Additionally, it is with regret that you found the check-in process less than satisfactory; we understand the importance of a welcoming and efficient service at all times.
Nevertheless, we are pleased that our prime location by S'Abanell Beach and the Paseo Maritimo de Blanes added positively to your stay. We remain committed to ensuring all our guests enjoy the tranquil beauty and convenience our location offers.
We certainly hope that we can welcome you back again.
Best regards,
La Direction