Name: Hotel Salou Sunset
Brand: Pierre & Vacances
Price: 94 EUR
Availability: InStock
Rating: 3.8 (1373 reviews)

Customer reviews Hotel Salou Sunset

3.8

Good

1373 reviews

36.9 %

29.0 %

16.3 %

8.2 %

9.5 %

Madison-Mae Berrow

Posted since 1 week on G_Google Google

3/5

Beautiful hotel, pool is small but can't complain literally 5 minutes from the beach, rooms Ac didn't work first night reported it got it fixed but still wasn't good. Otherwise really nice hotel

Review 2025-10-10 11:14:22

Dear Madison-Mae,
Thanks for taking the time to share your opinions about your visit to our hotel.

We're delighted you appreciated our hotel's contemporary design and bright atmosphere.

However, we regret the air conditioning required attention during your stay. Our team always strives to resolve maintenance requests promptly, and we appreciate your patience while they addressed this.

Finally, we're pleased our prime location near Llarga Beach and attractions like PortAventura enhanced your visit. Should you return, our 24-hour reception remains at your disposal for any needs.

We do hope that you will return on another occasion.

Best regards,

Salou Sunset by Pierre & Vacances, Guest Manager

Jazz Lair

Posted since 2 weeks on G_Google Google

4/5

Great location, local to everything like all the shops and bars, only downside is it’s basically at the top of a hill, but it was fine for us. Rooms are nice, maybe a little on small side but was ok.
We loved the roof top, with the jacuzzis.

Review 2025-10-10 11:14:21

Dear Jazz,

Thanks for taking the time to share your opinion of your stay at our hotel.

We're delighted you appreciated your room's comfort and enjoyed our rooftop jacuzzis.

However, we're sincerely sorry some aspects didn't meet your expectations. Our various room sizes cater to different traveler needs, and our hilltop location offers panoramic views while keeping us close to local attractions.

Nonetheless, we're particularly pleased you valued our convenient location near shops and beaches. Our team works hard to maintain this prime positioning that makes exploring Salou so effortless.

It would be a pleasure to see you again on a future occasion.

Kind regards,

Salou Sunset by Pierre & Vacances, Guest Manager

Kaylie Griffiths

Posted since 3 weeks on G_Google Google

5/5

We did a 3 day stay, the hotel is great. Especially if your coming for a couples short get away & want something not too bustling during September. Great distance from the beach if you fancy a day topping up your tan. Breakfast was great & so was the pool. The roof top was also great for views which we really enjoyed. Salou centre is at the bottom of the street which is open later than what things are back home. So a late night stroll through the local shops is definitely on the cards for anyone. Beds, bathrooms & floors done daily & the hallways have a really floral smell to them which is also nice as you don’t usually get that. I’d give housekeeping a firm 10/10 for their cleaning skills. Across the road is a great little resturant which serves your a nice cup of tea & a lovely breakfast. We will 100% be returning next year for our next short break.

Review 2025-09-27 20:13:54

Dear Kaylie, Thank you very much for these kind comments.

We're delighted our location proved convenient for both beach visits and evening strolls through Salou Centre.

It's wonderful you appreciated the variety of amenities from our breakfast offerings to the rooftop perspectives. Our team takes particular pride in maintaining welcoming spaces, and we'll gladly share your compliments about the daily housekeeping with our staff.

We hope you managed to enjoy some authentic paella at nearby eateries during your explorations of the Costa Dorada coastline.

We look forward to seeing you again on your next stay.
Best wishes,

Salou Sunset by Pierre & Vacances

Kate Nolan

Posted since 3 weeks on G_Google Google

1/5

We have just returned from spending a week at Salou Sunset @ Pierre & Vacances as a couple, and unfortunately, it was one of the worst hotel experiences we have ever had. From the very beginning things went wrong. We arrived late at night after a long journey only to find that the lock on our room door wasn’t working properly, and although the air conditioning was initially working, it broke down completely after just two days. When we reported this, the response from reception was dismissive, rude, and unhelpful, with no sense of apology or basic customer service. Our room was not cleaned until after 7pm every evening, which was extremely inconvenient and we heard many people complain about this. The rooftop bar did not open until after 7pm, yet strangely the hot tubs closed at 7pm, meaning you could never enjoy the two together which made absolutely no sense. The room itself was disappointing and far below standard: it was not clean when we arrived, the walls were paper thin so we could hear everything from the neighboring rooms, there were no basic essentials provided such as cups which meant we had to buy our own, and the fridge was not cold enough to keep drinks stored properly. Overall, this hotel failed to deliver on every level from service and cleanliness to facilities and comfort, and what should have been a relaxing holiday turned into a stressful and frustrating experience. I would strongly recommend avoiding this hotel as we will never return and would definitely not recommend it to anyone.

Fiona Flynn

Posted since 3 weeks on G_Google Google

5/5

Spent 10 days only left this morning what amazing place to stay fantastic hotel rooms were very clean beds were amazing staff very friendly and couldn't do enough will definitely recommend to stay here and will be back thank you

Review 2025-09-27 00:13:36

Dear Fiona,
It was a pleasure to receive this great review.

It’s wonderful to hear you had such a positive stay at Hotel Salou Sunset by Pierre & Vacances.

We’re thrilled our team’s friendliness and dedication stood out during your visit. Knowing you found the rooms clean and beds comfortable makes our efforts feel truly rewarding. Your recommendation means the world to us and motivates us to keep delivering memorable experiences.

We hope that you will visit us again in the future.
Kind regards,

Salou Sunset by Pierre & Vacances