Dear Jason,
Thank you for this great feedback about your recent stay at Pierre & Vacances Benidorm Levante.

It is wonderful to know that you enjoyed our location and had a great experience.

We would be delighted to welcome you back.
Take care,


Javier Muñoz Canet, Manager

Dear Steve,
We would like to thank you for your feedback about your experience at Pierre & Vacances Benidorm Levante.

We are delighted that you found our location convenient for enjoying the vibrant nightlife of Benidorm, as well as the ease of access to the strip just a short walk away.

The entire team hope that we may have the pleasure of seeing you again in the future.
Kind regards,


Javier Muñoz Canet, Manager

Dear Courtney,
Thank you for sharing your opinion after your recent stay at Pierre & Vacances Benidorm Levante.

We are delighted that you appreciated the cleanliness, the amenities of our apartments, the comfort of our beds, and the powerful shower. It is great to hear that you had a positive interaction with our reception and bar staff and that you found the provision of two keys convenient.

However, we regret to hear that certain aspects did not fully meet your expectations. Our pool is designed to provide a refreshing break from the lively neighborhood, although we understand it may be cooler than some guests prefer. We acknowledge that sun loungers are a highly sought-after amenity and advise guests to arrive early to secure a spot. We are sorry to hear that you found the bar and vending machine prices to not be to your satisfaction, and we will take your comments into consideration for future improvements. The check-out procedure is in place to ensure apartments are ready for our next guests, but we apologize if this caused any inconvenience. Additionally, we understand how important a restful environment is, and we regret any disturbance you experienced from neighboring balconies.

Nonetheless, it pleases us that you enjoyed the huge balcony and the ease of adjusting the temperature in your apartment. Finally, we are glad that you found our location convenient, being just a short stroll to the vibrant heart of Benidorm, and we hope that the slight incline was not too troublesome.

We hope you will give us another chance to provide you with a better experience in the future. Kind regards,


Javier Muñoz Canet, Manager

Dear Paul,
We would like to thank you for your feedback about your experience at Pierre & Vacances Benidorm Levante.

We are delighted that you found the accommodations to be comfortable and well-suited for your needs. Our apartments aim to provide a contemporary and convenient base for all our guests.

However, we understand that the vibrancy of the area can sometimes lead to a level of noise that may not be comfortable for everyone. While we are in a lively neighborhood, known for its spirited atmosphere, we regret if this aspect disrupted the tranquility of your stay.

Nonetheless, it is great to hear that you appreciated our central location, which offers easy access to both the strip and the old town, providing our guests with a variety of dining and entertainment options within walking distance.

The entire team hope that we may have the pleasure of seeing you again in the future.
Kind regards,


Javier Muñoz Canet, Manager

Dear Gaz,
Thank you for the time taken to share your feedback with us.

We are sorry to hear about the difficulties you encountered during your stay, including the confusion with your room booking. It is always our intention to provide accommodations as reserved, and we apologize for any oversight.

We understand that uninterrupted rest is crucial, and we regret that noise from other guests disturbed your peace. Our reception is open 24 hours to address such concerns, and we will review our policies to better manage this in the future.

Regarding the amenities in your room, we apologize for the inconvenience caused by the TV and shower issues. We have a maintenance team dedicated to rectifying such problems and regret that we fell short of resolving these for you promptly.

We are also truly sorry for the unwelcome visitors in your room; we maintain high standards of cleanliness and will look into this matter further. Additionally, our pool area is meant to be a relaxing space for all guests, and we apologize if the enforcement of our policies seemed unfair or if our staff's approach was less than courteous.

Lastly, we regret that your departure was delayed due to the wait at reception. Providing efficient and thoughtful service is our priority, and we will use your feedback to improve our check-out process.

We hope that you will give us the opportunity to provide you with a more enjoyable experience in the future.
Kind regards,

Javier Muñoz, General Manager