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For any questions or if you wish to make, confirm or modify your booking:
Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)
Monday to Friday 08:00 - 19:00 GMT
Satuday which is 08:00 - 18:00 GMT
Frequently asked questions
Unable to call? Then you may find the answer to your question in our FAQ section.
The Eugénie residence is located in a large two hectare private garden. It overlooks Marbella beach, which is particularly popular with surfers and offers ...panoramic views of the Atlantic Ocean. An outdoor swimming pool with paddling pool, a mini-golf course and a tennis court (charge applies) are available for your family holiday.
Unheated outdoor pool open April to November with loungers and children's paddling pool Please note: Loungers (subject to availability)
Make the most of Biarritz's long beach and discover the town, its historical museum, its Imperial Chapel, its lighthouse, its aquarium and its Cité de l'océan. Something for all the family.
Les Halles de Biarritz and the shops in the town centre are the places to go to discover local produce: Bayonne ham, Serrano or Iberian ham, traditional cheeses such as Ossau Iraty, not forgetting Espelette chilli pepper.
Take advantage of the proximity of the sea to try your hand at the many water sports on offer: paddleboarding, sea kayaking, windsurfing, diving and surfing.
Stroll along Biarritz's seafront and discover a diversity of natural landscapes: from the Pointe Saint-Martin with its lighthouse to the Côte des Basques, via the Grande-Plage, the Port des Pêcheurs and the Rocher de la Vierge.
From UK: 0870 0267 145 International number: +33 (0)1 73 01 85 66 (English speaking advisor) National rates from landlines
Monday-Friday: From 8am to 6pm (BST)
Biarritz La Négresse TGV train station (5 km)
Biarritz-Anglet-Bayonne airport (7 km)
| Arrival | Departure | |
|---|---|---|
| Short stay (1 to 6 nights) | 15:00 | 11:00 |
| Long stay (7 nights or more) | 17:00 | 10:00 |
Reception opening hours September through June: Mondays: 9:00 am - 12:00 noon, 2:00 pm - 6:00 pm Tuesdays: 9 am - 12 noon, 2-6 pm Wednesdays: 9 am - 12 noon, 2-6 pm Thursdays: 9 am - 12 noon, 2-6 pm Fridays: 9:00 am-12:00 noon, 2:00 pm - 7:00 pm Saturdays: 8:00 am -12:00 noon, 2:00 pm - 7:00 pm Sundays: 9 am - 12 noon Reception opening hours in July and August: Mondays: 8:00 am - 12:00 noon, 2:00 pm - 7:00 pm Tuesdays: 8:00 am -12:00 noon, 2:00 pm - 7:00 pm Wednesdays: 8:00 am - 12:00 noon, 2:00 pm - 7:00 pm Thursdays: 8:00 am -12:00 noon, 2:00 pm - 7:00 pm Fridays: 9 am - 12 noon, 2-8 pm Saturdays: 8 am - 12 noon, 2-9 pm Sundays: 08:00-13:00, 14:00-19:00
3.80 maximum per person per day.
Free for under 18s.
Payable on site.
Security deposit of €200 per apartment, payable on arrival (by cheque or card) and returned on the day of departure after an inventory.
