Very good
1249 reviews
Christelle Madlon
There is 4 days on Google
Jefferson Andrade
There is 1 month on Google
Dear Jefferson,
Thank you for letting us know how happy you were with your recent experience in our hotel.
We are thrilled you enjoyed your stay at Pierre & Vacances Sevilla. It means the world to us when our guests feel at home in our spaces.
Your kind words about the peaceful atmosphere, well-equipped kitchen, and comfortable living area truly made our day. We take pride in offering pet-friendly options and convenient services like underground parking to make your visit hassle-free. Knowing you appreciated our central location near Triana Market and historic sites is equally rewarding.
We hope your explorations around Seville brought you as much joy as hosting you did for us.
We would be delighted to welcome you back.
Take care,
E. Écija
soumiya EL
There is 2 months on Google
Dear Soumiya,
Thank you very much for sharing your feedback with us.
We are truly sorry to hear that your stay did not meet your expectations.
However, we would like to clarify that our rooms are designed around an interior courtyard, which is a distinctive architectural feature of the property. While many guests appreciate this layout, we understand that it may not suit everyone. Please be assured that guest safety is of the utmost importance to us. Our property fully complies with all fire safety regulations and holds the required certifications. All rooms are subject to regular inspections, and each accommodation is equipped with compliant evacuation routes.
Regarding your request to change rooms, we regret that this was not possible at the time. Your stay coincided with a peak period, and unfortunately we were fully committed on site. We understand how frustrating this can feel and appreciate your understanding. Moreover, we are concerned by your comments regarding cleanliness and bedding and regret that these matters did not meet our usual standards. Our team is always happy to help and we regret that the solutions provided were not satisfactory for you.
We hope that you will allow us the opportunity to welcome you back in future.
Best regards,
E.Ecija, General Manager
Giada Moser
There is 3 months on Google
Dear Giada,
Thank you for taking a moment to review your experience.
It brings us joy to know you had such a positive experience at Pierre & Vacances Sevilla.
We're delighted Yelena made such a positive impression during your stay. Our team takes pride in delivering warm service that helps create memorable visits. We've shared your kind words with her directly.
With Triana's vibrant atmosphere right at our doorstep, we're glad our location offered convenient access to explore Seville's cultural treasures.
We look forward to seeing you again in the future.
Best wishes,
E. Écija
Eduardo Castanho
There is 4 months on Google
Dear Eduardo,
We appreciate that you took the time to share your feedback.
We're glad you enjoyed our prime location in Triana's historic district and found our comfortable accommodations with modern amenities suited to your needs.
We look forward to the pleasure of welcoming you back on your next visit.
Best wishes,
E. Écija, General Manager