Dear Rohan,
Thank you for this great feedback about your recent stay at Pierre & Vacances Sevilla.

We are thrilled to hear that your stay was satisfactory and met your expectations.

We are delighted that you appreciated the cleanliness and tranquility of our apartments, as well as the unique indoor open space. Our team takes great pride in maintaining a clean and serene environment for our guests.

However, we would like to clarify that our parking facility is not complimentary. Our underground parking has a nightly charge, and we apologize for any misunderstanding that may have occurred regarding this. We understand the importance of convenience for our guests, and we strive to provide clear information about our amenities.

Finally, we are pleased that you found our location in the heart of Triana convenient for your exploration of Seville. Our proximity to historic sites and the opportunities to immerse oneself in local culture is something we are very proud of.

We would be delighted to welcome you back.
Take care,


E.Ecija, General Manager

Estimado Julian,
Nos gustaría darle las gracias por alojarse en nuestros apartamentos Pierre & Vacances Sevilla y por trasladarnos su feedback.

Nos alegramos de que su estancia en nuestras instalaciones fuera satisfactoria. Nos esforzamos a diario por brindar la mejor de las atenciones a nuestros huéspedes y comentarios como el suyo son, sin duda, el mayor aliciente para seguir haciéndolo.

Nos despedimos muy cordialmente y a la espera de volver a recibirle en otra ocasión. ¡Hasta pronto!


E.Ecija, Directora general

Dear Alex,
Thank you for this great feedback about your recent stay at Pierre & Vacances Sevilla.

It is wonderful that you had such a great experience at Pierre & Vacances Sevilla.

We are delighted that you appreciated the convenient location in Triana, near the river and bus station, our friendly and helpful staff, the spaciousness and cleanliness of the room, and the availability of luggage storage for early arrivals or late departures. Our team strives to provide excellent service and comfortable accommodations, and it's rewarding to hear that these efforts have positively impacted your stay.

We would be delighted to welcome you back.
Take care,


E.Ecija, General Manager

Dear Guest,
Thank you for your review of your stay.

We are sorry to hear about the issue with your bathroom door upon arrival. Our team strives to ensure all accommodations are in perfect order, so this is indeed surprising to hear.

Furthermore, we apologise for any perceived lack of helpfulness from our reception team. Please be assured, we are dedicated to providing courteous and efficient service.

Regarding the delay in the refund of your deposit, we regret any delay. Our process aims to be thorough to ensure accuracy in every transaction, though we recognize the importance of timeliness. Rest assured, we are actively working to expedite these procedures for the satisfaction of our valued guests.

We hope that you will give us the opportunity to provide you with a more enjoyable experience in the future.
Kind regards,

E. Écija, General Manager

Dear Viet,
We would like to thank you for this feedback about your experience at Pierre & Vacances Sevilla.

We are delighted that you had a perfect stay.

We are, however, sorry for any challenge you experienced with our parking; our team are on hand to assist if needed.

The entire team hope that we may have the pleasure of seeing you again in the future.
Kind regards,


E.Ecija, General Manager