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Customer reviews Sevilla

4.2

Very good

1249 reviews

5

50.8 %

4

29.1 %

3

10.9 %

2

3.4 %

1

5.8 %
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Christelle Madlon

There is 4 days on Google

4/5
We had a great time there. Perfect location for our family as very close to amazing restaurants and tapas bar. A little further from attractions we walked a lot during our stay but we all enjoyed it. The apartment had a quirky layout but also gave us the inpression of space which we appreciated. Well furnished and well equipped kitchen. Our only issue was with our upstairs neighboors who were noisy at innapropriate times. The ladies at the reception are very welcoming and helpful and recommended amazing places to eat.
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Jefferson Andrade

There is 1 month on Google

5/5
We stayed on the 4th floor at the very end of the corridor. It was incredibly quiet since the stairs and lift were at the other end, meaning no one passed by our door.
The apartment is a spacious two-bedroom with an open-plan kitchen, dining, and living area. The kitchen is equipped with the basics for cooking, including a microwave and a Dolce Gusto machine. The living space is great, featuring a large dining table for six and a comfortable sofa.
Bonus points for being pet-friendly and including private underground parking as a complementary service!
The building itself is located a 5-minute walk from Triana Bridge and Market, and about 20 minutes from La Giralda and Sevilla’s Cathedral. A grocery store and a supermarket are located just outside the reception, which is open from 8 AM to midnight.
Review 2026-01-20 15:19:45

Dear Jefferson,
Thank you for letting us know how happy you were with your recent experience in our hotel.

We are thrilled you enjoyed your stay at Pierre & Vacances Sevilla. It means the world to us when our guests feel at home in our spaces.

Your kind words about the peaceful atmosphere, well-equipped kitchen, and comfortable living area truly made our day. We take pride in offering pet-friendly options and convenient services like underground parking to make your visit hassle-free. Knowing you appreciated our central location near Triana Market and historic sites is equally rewarding.

We hope your explorations around Seville brought you as much joy as hosting you did for us.

We would be delighted to welcome you back.
Take care,

E. Écija

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soumiya EL

There is 2 months on Google

1/5
This was by far the worst hotel experience I have ever had. The room felt like a prison, with no natural light, making it impossible to tell whether it was day or night. We were placed in a ground floor room, and getting any sleep was out of the question. Late at night, some people in the central courtyard speaking loudly and smoking. As someone with asthma, the lack of fresh air made the situation unbearable.
We requested a room change, but the receptionist claimed the hotel was fully booked, which was clearly untrue, as rooms were still available online.
The bathroom was poorly cleaned, and there were not enough blankets provided for a winter stay.
What concerns me most is safety. I cannot understand how this room passed a safety inspection if there were a fire in the kitchen, the only exit would be the door, since the window was blocked with bars.
Review 2025-12-26 10:09:36

Dear Soumiya,
Thank you very much for sharing your feedback with us.

We are truly sorry to hear that your stay did not meet your expectations.

However, we would like to clarify that our rooms are designed around an interior courtyard, which is a distinctive architectural feature of the property. While many guests appreciate this layout, we understand that it may not suit everyone. Please be assured that guest safety is of the utmost importance to us. Our property fully complies with all fire safety regulations and holds the required certifications. All rooms are subject to regular inspections, and each accommodation is equipped with compliant evacuation routes.

Regarding your request to change rooms, we regret that this was not possible at the time. Your stay coincided with a peak period, and unfortunately we were fully committed on site. We understand how frustrating this can feel and appreciate your understanding. Moreover, we are concerned by your comments regarding cleanliness and bedding and regret that these matters did not meet our usual standards. Our team is always happy to help and we regret that the solutions provided were not satisfactory for you.

We hope that you will allow us the opportunity to welcome you back in future.
Best regards,

E.Ecija, General Manager

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Giada Moser

There is 3 months on Google

5/5
Yelena at the reception is the best, thank you and see you next time!
Review 2025-10-30 17:13:39

Dear Giada,
Thank you for taking a moment to review your experience.

It brings us joy to know you had such a positive experience at Pierre & Vacances Sevilla.

We're delighted Yelena made such a positive impression during your stay. Our team takes pride in delivering warm service that helps create memorable visits. We've shared your kind words with her directly.

With Triana's vibrant atmosphere right at our doorstep, we're glad our location offered convenient access to explore Seville's cultural treasures.

We look forward to seeing you again in the future.
Best wishes,

E. Écija

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Eduardo Castanho

There is 4 months on Google

4/5
A perfect Location and a pretty nice hotel!
Review 2025-10-07 09:13:58

Dear Eduardo,
We appreciate that you took the time to share your feedback.

We're glad you enjoyed our prime location in Triana's historic district and found our comfortable accommodations with modern amenities suited to your needs.

We look forward to the pleasure of welcoming you back on your next visit.
Best wishes,

E. Écija, General Manager

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