Thank you for your review and valuable feedback, Silvana. We’re happy to hear that you found the apartment clean and functional, as well as well-located. We also appreciate your suggestion regarding the visibility of our sign and will look into ways to improve it for future guests.

We’re sorry to hear about your experience with booking skis through Pedrou's website. We strive to offer the best services to our guests, and your feedback will be helpful in addressing this issue. It’s great to hear that Skiset provided you with excellent service, and we’ll continue to work on ensuring our services meet your expectations.

We hope to welcome you back in the future and offer an even better experience.

The Pierre & Vacances Team

Thank you for your feedback, Charlotte. We’re glad to hear you found the rooms spacious and that the booking process was helpful. However, we sincerely apologize for the issues you faced during your stay. The lack of essential items like towels, the missing curtain, and the delay in receiving a hairdryer are certainly not up to our usual standards. We also understand your frustration regarding the deposit and the cleaning expectations, and we will review these policies to ensure greater clarity and fairness moving forward.

We appreciate you sharing your experience and hope to have the opportunity to welcome you again under better circumstances.

The Pierre & Vacances Team