You have a question?
For any questions or if you wish to make, confirm or modify your booking:
Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)
Monday to Friday 08:00 - 19:00 GMT
Satuday which is 08:00 - 18:00 GMT
Frequently asked questions
Unable to call? Then you may find the answer to your question in our FAQ section.
This premium 5-star residence has everything to win you over, including ski-in/ski-out access, a Skiset® shop, a free shuttle service, a Deep Nature® spa, an ...indoor pool and a relaxation area.Perched at an altitude of 1,700 m in the resort of Flaine, it offers a splendid view of a snowy pine forest!
In our premium residences, you benefit from services included in your accommodation: bed linen, beds made on arrival, bathroom linen, bathrobes, household linen (bath mat + tea towel), cleaning kit, cleaning at the end of your stay (except for the kitchen area and dishes), Wifi Basic Access
3 bedrooms
8 pers.
2 bedrooms
6 pers.
In our premium residences, you benefit from services included in your accommodation: bed linen, beds made on arrival, bathroom linen, bathrobes, household linen (bath mat + tea towel), cleaning kit, cleaning at the end of your stay (except for the kitchen area and dishes), Wifi Basic Access
2 bedrooms
6 pers.
1 bedroom
4 pers.
2 bedrooms
6 pers.
Spend some leisurely time in our indoor pool: relaxation guaranteed! Open all season Opening times: 9:30 am -8:30 pm from Sunday to Friday and 11:00 am -8:30 pm on Saturdays
Located in the heart of the Alps in Haute-Savoie, the Grand Massif ski area is a veritable paradise for winter sports enthusiasts, whether beginners or experts. Enjoy the pleasures of skiing in a unique setting facing the Mont-Blanc range.
Book your winter sports equipment in advance of your stay with Pierre & Vacances! You'll benefit from attractive prices, exclusive advantages and a wide choice of quality skis and snowboards for children and adults.
With Pierre & Vacances, you can ...hire your ski or snowboard equipment with complete peace of mind:
- Exclusive rates and discounts
- The possibility of modifying or cancelling your booking free of charge up to 4 days before your arrival.
- A quality guarantee from our PARTENAIRE Skishop and a choice of different product ranges for adults and children
- Preparation of your equipment before your arrival
- Skishop shop located in your residence
From Piou-Piou to Gold Star, the ESF offers group and individual lessons for everyone. Discover skiing or improve your level in the largest ski school in the world. Book via the Pierre & Vacances website or your customer account.
Flaine is a lively resort with plenty of fun activities for all the family: snowshoe trekking, dog sledding, tobogganing, an ice rink in the Forum, bowling and relaxation at the Hélios Deep Nature® spa.
From UK: 0870 0267 145 International number: +33 (0)1 73 01 85 66 (English speaking advisor) National rates from landlines
Monday-Friday: From 8am to 6pm (BST)
Cluses TGV train station (30 km). Altibus shuttle bus (booking required) from Cluses station towards Flaine (Terrasses d'Eos stop). Less shuttle buses run in the summer. Please note that this information is subject to change. Go to the local transport website or contact the residence. Geneva train station (70 km), Annemasse train station (70 km).
Geneva International airport (70 km)
| Arrival | Departure | |
|---|---|---|
| Short stay (1 to 6 nights) | 16:00 | 11:00 |
| Long stay (7 nights or more) | 17:00 | 10:00 |
Monday: 00:00-24:00
Tuesday: 00:00-24:00
Wednesday: 00:00-24:00
Thursday: 00:00-24:00
Friday: 00:00-24:00
Saturday: 00:00-24:00
Sunday: 00:00-24:00
Outside of opening times, please contact the Terrasses d'Eos reception: +33 (0)4 50 91 44 00.
3,40 € per person per day.
Free for under 18s.
Payable on site.
On arrival, you will be asked for a deposit of €300 (bank preauthorisation).
Fabulous
574 reviews
Jonathon O
il y a 1 day sur
Google
Je suis désolé, mon français est terrible, donc je dois écrire en anglais.
Every member of staff we spoke to was fantastic. Very friendly, professional and helpful. We felt as if no request was too big or too small.
This is a 5 star resort and it definitely lives up to ...that rating.
The room (2002), was clean, well equipped, comfortable and had fantastic views. This room was an upgrade-which we did not ask for and they had no reason to give us-and they gave it to us free of charge! I could see into some other rooms when they were being cleaned though, and all of them look just as good as room 2002. The views on the back of the building are not as good as the front of course, but I do not think that is a problem or a reason for a lower star rating.
The facilities on-site such as the SPAR store, Ski Shop, swimming pool and spa were good and convenient. Expect the pool and spa to be busy at times in the evenings as the resort can accommodate a lot of people compared to the capacity of the on-site facilities.
Board games, books and pool table in the reception area are a nice touch. There's a kids play area too which seemed popular with families staying at the resort.
The free WiFi/internet was brilliant! No interruptions and fast speeds, for our 4 devices. No issues streaming films and series-when we weren't out skiing and snowboarding.
Highly recommend ordering your croissants, pain au chocolats and baguettes via reception or the online form. Much larger than the ones available at the SPAR-they are just as fresh and tasty though!
Within walking distance of Forét and the Forum, with several transport options including a free shuttle bus service.
I'd stay here again without any hesitation.
Louise James
il y a 1 week sur Google
Fantastic accommodation - ski in ski out. Spa facilities were great. Bakery service was brilliant. Loved the Spa supermarket just underneath the hotel - very convenient
