Customer reviews Fuerteventura Origo Mare

4.1

Very good

3725 reviews

48.8 %

28.9 %

10.5 %

4.4 %

7.4 %

Jochem S

il y a 1 week sur G_Google Google

4/5

We were here for the second time in a year. Both visits for 3 weeks. Dispite the hard beds and remote location we would go back. A rental car is verry affordable (€200/week) and gas is cheap. (€1.04/L) ain the offseason pricing for Origo mare is very good. Rooms could use a renovation but whenever someyhing isn't working ad it should they will fix it the same day.

Review 2025-06-27 12:14:18

Dear Guest,

Thank you for taking the time to share your experience from your second stay with us.

We are delighted that you chose to return to our Holiday Village for another extended stay. Your trust means a lot to us, and we appreciate your recognition of our maintenance team's swift responsiveness to any technical matters.

Regarding the mattresses and their firmness, we aim to provide restful nights for our guests. Our team remains available to assist with additional comfort solutions during your stay.

Nonetheless, we are pleased you found value in our competitive rates during the off-season period. The convenient access to affordable vehicle rentals and economical fuel prices in the area has enhanced your ability to explore the surrounding attractions.

We look forward to welcoming you back for another stay.
Best regards,

Jill Langer, Guest Manager

Fade Overdrive

il y a 1 week sur G_Google Google

4/5

What a lovely holiday complex.
Am still waiting for my deposit refunded. Which I was told by reception staff it would be put back into my bank at midnight. I am still waiting and we got back yesterday. I will give them the benefit of the doubt . But have contacted my travel agent. As well as being told nothing about a checkout time. As we arrived at 11pm. So assumed checkout would be just before our departure transfer at 5pm not at 10am in the morningof leaving. From the main entrance. So they would have let us sit in reception area for up to 7 hours with children. Absolutely loved the place and would return. Not if I don't receive my deposit. The onsite shop is pricey and the shop assistant is not pleasant at all. Especially to children, if the are wet from being in the pool. So went off to correlejo which is amazing. An the free buses daily make it a bit more adventurous.

Review 2025-06-26 10:13:17

Dear Guest,

We would like to thank you for this feedback about your experience at Pierre & Vacances Fuerteventura Origo Mare.

We are delighted to read that you found our resort delightful. Our team works diligently to maintain the high standards our guests deserve.

We are sorry that some aspects of your stay did not meet your expectations. The departure time is set at 10 AM to ensure proper preparation of accommodations for incoming guests. Regarding the security deposit, the refund process is initiated immediately upon checkout, though processing times may vary depending on financial institutions. Our minimarket aims to provide convenient access to essential items for our guests.

Nonetheless, we are pleased you enjoyed our complimentary shuttle service to Corralejo, allowing our guests to explore this wonderful destination. The strategic placement of our resort offers the perfect balance between tranquility and accessibility to local attractions.

We sincerely hope we may have the pleasure of welcoming you back.
Kind regards,

Jill Langer, Guest Manager

David Wiessenhaan

il y a 1 week sur G_Google Google

5/5

Lovely all inclusive holiday resort. Great facility. Good spacious apartment for a family of 4. Great pool and entertainment all day. Well looked after food. Something for everyone.

Review 2025-06-24 12:13:45

Estimado David,

En primer lugar, le agradecemos el tiempo dedicado a dejarnos su reseña.

Nos alegra enormemente saber que su experiencia con nosotros ha sido tan positiva.

Esperamos que haya tenido la oportunidad de disfrutar de nuestro extraordinario parque acuático Crater Park de 5.000 m² durante su estancia.

Esperamos tener el placer de darle la bienvenida nuevamente.
Saludos cordiales,

ebonie

il y a 2 weeks sur G_Google Google

4/5

Overall, I had a lovely time in a lovely resort. No complaints with food, all cooked perfectly and warm. Staff amazing and helpful, with buggy service available on arrival. Shoutout to ‘Alessandro’ who helped me get around the resort when I had a foot injury, he made my stay special. There are many pools, and an 18+ one which is nice for couples holidays. There is another extra restaurant on site which you have to pay extra for, but is definitely worth it. They also provide a free shuttle bus service to the local town, which is great; there is a €200 deposit on arrival which is promptly reimbursed on your date of departure. Would definitely recommend and return.

Review 2025-06-23 13:13:44

Dear Ebonie,

We greatly appreciate this positive review of your experience at Pierre & Vacances Fuerteventura Origo Mare.

We are delighted to read about your exceptional dining experience, where every dish met your culinary expectations. Your kind words about our team members are truly appreciated, particularly the special mention of Alessandro, whose dedication made your stay more comfortable during your foot injury.

The extensive aquatic facilities, including our adult-exclusive pool, clearly enhanced your vacation experience. We are pleased you took advantage of our complimentary shuttle service to explore the local area and appreciated our premium dining venues.

Your positive remarks about our efficient deposit handling process and the overall quality of service reflect our commitment to guest satisfaction.

We hope to have the occasion to welcome you back.
Bet regards,

Jill Langer, Guest Manager

David Webb

il y a 2 weeks sur G_Google Google

2/5

This place is a bit of a shock ? you will be charged 200 euro on
In arrival the beers/cocktails are all watered down the only snacks at the poolside are crisps and nuts you will pay for hotdogs and pizzas the beds are really bad as well I will not be coming back in this lifetime

Review 2025-06-23 13:13:30

Dear David,
Thank you for your feedback regarding your stay.

We sincerely regret that your experience fell short of expectations. The pre-authorization is a standard procedure in the hospitality industry to ensure accommodation conditions, with refund processing times dependent on individual banking institutions.

Moreover, our bars adhere to strict portioning guidelines, and we offer multiple dining options including buffet restaurants and à-la-carte services. While poolside snacks are designed for light refreshment, guests can enjoy more substantial meals at our various eateries.

Regarding bedding, we select mattresses meeting EU safety standards, but would have been pleased to explore alternative solutions during your stay through our 24-hour reception team.

We hope to welcome you back in the future for an improved experience.
Kind regards,

Jill Langer, Guest Manager