Customer reviews Fuerteventura Origo Mare

4.1

Very good

3734 reviews

48.8 %

28.9 %

10.6 %

4.4 %

7.3 %

Stacey Kennedy

il y a 2 days sur G_Google Google

3/5

Very little effort from staff , some very rude !
One of our villas was full of cockroaches on arrival . Luckily, we had two villas booked as reception was closed as soon as we were dropped there ( all 6 of us had to make do in a one bedroom villa for the night ) .Entertainment was poor , again lack of effort from staff , if you want to watch 3 to 5 year olds entertained till 11.30pm while the parents get smashed then maybe for you . You might as well have booked butlins for a week ? Good points are you can get a free bus out of there every day in the surrounding towns . Food is good in the sports bars on site, but the all-inclusive food is fit for the birds that were feasting on it while you were dining . They advertise 7 pools , and there are 3 in use. The rest are empty growing weeds . Also, the reason is for the lack of effort that it will be closing down in October! One last thing we had sparkling alphabet stuck all over our sheets on arrival, fist thought it was bed bugs so that's a relief ?

Yolande Workman

il y a 4 days sur G_Google Google

5/5

I can't really fault this hotel, I would ignore the bad reviews, as myself and sons were here for a week and it was great, I chose all inclusive, there was a lovely selection of food to suit everyone, cocktails and alcohol included, the waterpark was lovely, loved relaxing on the loungers in beautiful sunshine. The villa was nice however the sofa bed my sons shared wasn't very comfortable, so they gave them an extra mattress topper, air con in the main room was brilliant. U do need to hire a car as its very remote and 26 miles from the airport. I hired a car and went to some stunning beaches.

Review 2025-07-04 07:15:12

Dear Yolande,
We appreciate your detailed feedback about your stay with us.

We are delighted that you had such a wonderful experience at Pierre & Vacances Fuerteventura Origo Mare.

The culinary offerings at our establishment received your recognition, from the diverse dining options to the beverage selections included in the all-inclusive package. Our water recreation facilities provided the perfect setting for relaxation, complemented by the comfort of our accommodations and the efficiency of the climate control system.

That said, we regret that the sleeping arrangement did not meet your expectations. Our team responded promptly by providing additional bedding to enhance comfort. Regarding our setting, while we are situated away from urban areas, this allows our guests to experience the natural beauty of Fuerteventura.

Fortunately, our location offers the opportunity to discover some of the island's most picturesque beaches, which you were able to explore during your stay.

We look forward to welcoming you back for another stay.
Best wishes,

Jill Langer

Sarunas Katinas

il y a 6 days sur G_Google Google

3/5

It ok but wouldn't go again. Food in the buffet has been boring since day 2, snacks and drinks are ok. Rooms are big enough, just a problem with bathroom as if I want to have a shower, i need to adjust water preach to as little as possible. Otherwise, bedroom will be full of water too. Location is great if travelling with kids, the entertainment team was great ?.

Review 2025-07-03 09:15:26

Dear Sarunas,
Thank you for taking the time to share your feedback with us.

We are delighted to hear about your satisfaction with our accommodation. The spaciousness of our villas provides ample room for comfort and relaxation. Our entertainment team works hard to create memorable experiences for all our guests.

We regret that some aspects of your stay did not meet your expectations. Our maintenance team is available around the clock to address any plumbing concerns, ensuring your comfort throughout your stay. We take note of your comments about the dining options.

Finally, our prime coastal setting offers an excellent environment for families seeking a peaceful retreat.

We hope to welcome you back for a more fulfilling experience.
Best regards,

Jill Langer, Guest Manager

Jochem S

il y a 1 week sur G_Google Google

4/5

We were here for the second time in a year. Both visits for 3 weeks. Dispite the hard beds and remote location we would go back. A rental car is verry affordable (€200/week) and gas is cheap. (€1.04/L) ain the offseason pricing for Origo mare is very good. Rooms could use a renovation but whenever someyhing isn't working ad it should they will fix it the same day.

Review 2025-06-27 12:14:18

Dear Guest,

Thank you for taking the time to share your experience from your second stay with us.

We are delighted that you chose to return to our Holiday Village for another extended stay. Your trust means a lot to us, and we appreciate your recognition of our maintenance team's swift responsiveness to any technical matters.

Regarding the mattresses and their firmness, we aim to provide restful nights for our guests. Our team remains available to assist with additional comfort solutions during your stay.

Nonetheless, we are pleased you found value in our competitive rates during the off-season period. The convenient access to affordable vehicle rentals and economical fuel prices in the area has enhanced your ability to explore the surrounding attractions.

We look forward to welcoming you back for another stay.
Best regards,

Jill Langer, Guest Manager

Fade Overdrive

il y a 1 week sur G_Google Google

4/5

What a lovely holiday complex.
Am still waiting for my deposit refunded. Which I was told by reception staff it would be put back into my bank at midnight. I am still waiting and we got back yesterday. I will give them the benefit of the doubt . But have contacted my travel agent. As well as being told nothing about a checkout time. As we arrived at 11pm. So assumed checkout would be just before our departure transfer at 5pm not at 10am in the morningof leaving. From the main entrance. So they would have let us sit in reception area for up to 7 hours with children. Absolutely loved the place and would return. Not if I don't receive my deposit. The onsite shop is pricey and the shop assistant is not pleasant at all. Especially to children, if the are wet from being in the pool. So went off to correlejo which is amazing. An the free buses daily make it a bit more adventurous.

Review 2025-06-26 10:13:17

Dear Guest,

We would like to thank you for this feedback about your experience at Pierre & Vacances Fuerteventura Origo Mare.

We are delighted to read that you found our resort delightful. Our team works diligently to maintain the high standards our guests deserve.

We are sorry that some aspects of your stay did not meet your expectations. The departure time is set at 10 AM to ensure proper preparation of accommodations for incoming guests. Regarding the security deposit, the refund process is initiated immediately upon checkout, though processing times may vary depending on financial institutions. Our minimarket aims to provide convenient access to essential items for our guests.

Nonetheless, we are pleased you enjoyed our complimentary shuttle service to Corralejo, allowing our guests to explore this wonderful destination. The strategic placement of our resort offers the perfect balance between tranquility and accessibility to local attractions.

We sincerely hope we may have the pleasure of welcoming you back.
Kind regards,

Jill Langer, Guest Manager