Very good
782 reviews
Karolis Jurevicius
il y a 1 week sur Google
Dear Karolis,
We are grateful for your feedback.
We are delighted that you enjoyed the spaciousness of our apartments, the fully equipped kitchen, and the ample closet space to comfortably accommodate your belongings. It is great that the panoramic views from our rooftop pool, along with the serene sight of boats gliding by your window, added to the charm of your stay.
However, we have noted your comment regarding the television unit. While we strive to offer a modern and comfortable experience, we acknowledge that some of our amenities may not always meet the expectations of our tech-savvy guests. We appreciate your observation and will consider it as we continuously look to improve our facilities.
Nonetheless, we are pleased that you found the availability of parking convenient and that the variety of our amenities, including the two outdoor pools and jacuzzi, provided a relaxing and enjoyable environment during your stay. Finally, the fact that the beauty of Empuriabrava, with its marina and mountainous backdrop, impressed you, is truly rewarding for us.
We look forward to welcoming you back again for an improved experience.
With kindest regards,
General Manager
Fouad Hamadou
il y a 4 months sur Google
Dear Fouad,
Thank you for this great feedback about your recent stay at Pierre & Vacances Empuriabrava Marina.
We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.
We would be delighted to welcome you back.
Take care,
General Manager
Mar Boronat
il y a 5 months sur Google
Dear Mar,
Thank you for sharing your opinion after your recent stay at Pierre & Vacances Empuriabrava Marina.
We are pleased that you found our apartment to be a good value, particularly during the off-peak season.
However, we regret to hear that the car parking did not meet your expectations. We strive to provide convenient parking solutions and apologize for any inconvenience caused. We appreciate your comments as they help us to further improve our services.
Finally, it is wonderful that you enjoyed our prime location, which is indeed a highlight for many guests.
We hope you will give us another chance to provide you with a better experience in the future. Kind regards,
General Manager
Hayley Firth
il y a 10 months sur Google
Dear Hayley Firth,
Thank you for taking the time to share your review about your recent stay at Pierre & Vacances Empuriabrava Marina.
It is pleasing to hear that the size and storage options of our apartments met your expectations, and that the well-equipped kitchen added to the comfort of your family's stay. We are equally delighted that the location and the views from our property contributed positively to your holiday experience.
However, we regret to learn that our cleaning standards did not meet the high expectations we strive to uphold. Please be assured, maintaining impeccable cleanliness is a cornerstone of our guest experience, and we are sorry for any oversight in this regard. Rest assured that we will address this feedback with our housekeeping team to ensure that our apartments are always presented at their best.
The entire team at Pierre & Vacances Empuriabrava Marina takes great pride in providing a serene and enjoyable environment for our guests, and it is gratifying to hear that these elements of your stay were appreciated. We are committed to ensuring that every guest leaves with a positive impression, and we thank you for highlighting the aspects of your stay that stood out to you.
General Manager
Paul Copcea
il y a 11 months sur Google
Dear Paul,
Thank you for this great feedback about your recent stay at Pierre & Vacances Empuriabrava Marina.
We are thrilled to hear that you found our location perfect and the environment tranquil for a relaxing stay. It's wonderful to know that the rooftop pool and jacuzzi, alongside the Minigolf, added to the enjoyment of your visit.
While our parking facility is convenient, we apologize if any aspect of the reservation process did not meet your expectations. We always aim to provide clear information and hassle-free services.
Your comments on the spaciousness of our apartments and the abundance of nearby dining options are much appreciated. We're glad these features contributed positively to your stay.
The entire team look forward to welcoming you back on a future trip.
Kind regards,
General Manager