You have a question?
For any questions or if you wish to make, confirm or modify your booking:
Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)
Monday to Friday 08:00 - 19:00 GMT
Satuday which is 08:00 - 18:00 GMT
Frequently asked questions
Unable to call? Then you may find the answer to your question in our FAQ section.
The Ilbarritz residence is set in a 1.5 hectare garden, 600 m from the beach. It has an outdoor pool, which is open in summer, tennis courts and a children's ...play area.
The residence features Basque-style architecture and offers comfortable, fully-equipped apartments with a terrace or loggia, on 2 floors, with lift access.
Golf lovers will appreciate the ...location overlooking the Ilbarritz golf course.
Unheated outdoor pool open April to November with children's paddling pool and loungers (subject to availability)
Make the most of Biarritz's long beach and discover the town, its historical museum, its Imperial Chapel, its lighthouse, its aquarium and its Cité de l'océan. Something for all the family.
Discover the culinary delights of the Basque Country! The famous Bayonne ham, the ttoro, a tasty fish soup and the Espelette chilli pepper that enhances every dish. For dessert, savour the famous Basque cake with cream and black cherries.
Take advantage of the proximity of the sea to try your hand at the many water sports on offer: paddleboarding, sea kayaking, windsurfing, diving and surfing.
The Sentier du Littoral, a 54km signposted coastal path, allows you to discover the diversity of landscapes along the Basque coast, with some wonderful views of the coastline. Alternating footpaths, staircases, beachfronts and cliffs are sure to ...take your breath away!
From UK: 0870 0267 145 International number: +33 (0)1 73 01 85 66 (English speaking advisor) National rates from landlines
Monday-Friday: From 8am to 6pm (BST)
Biarritz La Négresse TGV train station (5 km)
Biarritz-Anglet-Bayonne airport (7 km)
| Arrival | Departure | |
|---|---|---|
| Short stay (1 to 6 nights) | 15:00 | 11:00 |
| Long stay (7 nights or more) | 17:00 | 10:00 |
Reception opening hours in September to June: Mondays: 9:00 am - 12:00 noon, 2:00 pm - 6:00 pm Tuesdays: 9 am - 12 noon, 2 pm - 6 pm Wednesdays: closed, staffed reception at the Eugénie residence (1.5 km) Thursdays: 9:00 am -12:00 noon, 2:00 pm - 6:00 pm Fridays: 9:00 am-12:00 noon, 2:00 pm - 7:00 pm Saturdays: 8:00 am -12:00 noon, 2:00 pm - 7:00 pm Sundays: 9 am - 12 noon Reception opening hours in July and August: Mondays: 8:00 am - 12:00 noon, 2:00 pm - 7:00 pm Tuesdays: 8:00 am -12:00 noon, 2:00 pm - 7:00 pm Wednesdays: 8:00 am - 12:00 noon, 2:00 pm - 7:00 pm Thursdays: 8:00 am -12:00 noon, 2:00 pm - 7:00 pm Fridays: 9 am - 12 noon, 2-8 pm Saturdays: 8 am - 12 noon, 2-9 pm Sundays: 8:00 am - 12:00 noon, 2:00 pm - 7:00 pm
3.80 maximum per person per day.
Free for under-18s.
Payable on site.
Security deposit of €200 per apartment, payable on arrival (by cheque or card) and returned on the day of departure after an inventory
