We’re sorry to hear that your experience did not meet expectations. Maintaining our property and providing friendly service are our priorities, and we regret that we fell short during your stay. Your feedback is important to us, and we will share it with our team to ensure improvements are made. We appreciate you taking the time to share your thoughts.

The Pierre & Vacances Team

Thank you for sharing your feedback. We're glad you enjoyed our beautiful location and garden. However, we're truly sorry to hear about the issues you faced with the room, including the telephone and terrace door. This is not the experience we want our guests to have, and we sincerely apologize for any inconvenience caused. Your comments have been shared with our team to ensure improvements are made. We appreciate your input and hope to welcome you again for a better stay in the future.

The Pierre & Vacances Team

We apologize for the issues you experienced during your stay and regret that we did not resolve them to your satisfaction. The worn condition of the rooms, door problems, and the non-functioning phone are not up to our standards. It is particularly disappointing to hear that our staff did not address your concerns despite multiple requests.

We will review these matters with our maintenance and guest services teams to ensure that problems are handled promptly and effectively in the future. Your feedback is invaluable in helping us improve the quality of our accommodations and service.

The Pierre & Vacances Team