Very good
554 reviews
Anushka
il y a 1 month sur Google
Dear Anushka,
Thank you for sharing your opinion after your recent stay at Pierre & Vacances Mallorca Cecilia.
We are delighted that your 12-day stay with us felt like home and that the spaciousness and cleanliness of the rooms, as well as the peacefulness provided by our soundproof apartments, contributed to a memorable experience. It is also wonderful to hear that the balcony offered a delightful setting for your morning coffee and that the bed comfort added to your relaxation.
However, we understand your concern regarding the swimming pool hours. Please note that the schedule is designed to ensure guest safety, with lifeguard availability, and also complies with local regulations. Nonetheless, we are glad that the beach proximity offered an alternative option for enjoyment.
Finally, we are pleased that the convenient location, just a few minutes' walk from the beach and restaurants, enhanced your stay. The additional hallway space in the apartment is indeed thoughtfully designed to store travel and beach gear, making it a practical feature for our guests.
We hope you will give us another chance to provide you with a better experience in the future. Kind regards,
Catherine C., General Manager
Aanisah
il y a 3 months sur Google
Dear Anisa,
We are always pleased to assist with any concerns our guests may have.
Regarding the deposit, it can indeed be paid using a debit card. Upon your departure, the deposit is typically released immediately; however, the processing time can vary depending on your bank's procedures, which may take a week normally. As for late arrivals, although our reception closes at midnight, we have a contact telephone number available at the door for any check-ins after hours. We ensure that all our guests are accommodated comfortably, regardless of their arrival time.
Kind regards,
Catherine C., General Manager
Bartłomiej Szeliga
il y a 3 months sur Google
Dear Bartłomiej,
Thank you for this great feedback about your recent stay at Pierre & Vacances Mallorca Cecilia.
We are thrilled to hear about your satisfying stay with us.
We are pleased that you found the cleanliness of your room upon arrival to be up to par, reflecting our commitment to providing a welcoming and comfortable environment. It's great to know that the convenience of having a supermarket and a selection of fine dining options nearby added to the enjoyment of your stay. Moreover, we are delighted that the close proximity of the pristine Cala Marçal beach was a highlight for you, offering easy access to the beautiful Portocolom bay and its crystal-clear waters.
We would be delighted to welcome you back.
Take care,
Catherine C., General Manager
giannis markos “gm imts” tsiknas
il y a 3 months sur Google
Dear Gianni,
Thank you for this review about your stay with us at Pierre & Vacances Mallorca Cecilia.
We are delighted that you appreciated the proximity of our apartments to the beach, which is only 250 meters from the beautiful Cala Marsal and nestled within Porto colom bay with its crystal-clear waters.
However, we are concerned to hear about the issues you faced with the cleanliness of the beds. Please accept our sincere apologies for any discomfort you experienced. Our guests' comfort is paramount, and we strive to maintain the highest standards of cleanliness.
We hope you were able to appreciate the natural setting surrounding Pierre & Vacances Mallorca Cecilia, ideal for nature lovers and those who enjoy hiking in breathtakingly beautiful landscapes.
Kind regards,
Catherine C., General Manager
Neil Hewer
il y a 4 months sur Google
Dear Neil,
Thank you for this great feedback about your recent stay at Pierre & Vacances Mallorca Cecilia.
We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.
We would be delighted to welcome you back.
Take care,
Catherine C., General Manager