Customer reviews Terrazas Costa del Sol

3.7

Good

2788 reviews

38.2 %

28.3 %

14.8 %

6.2 %

12.4 %

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Katherine Elam

There is 5 days on G_Google Google

5/5

It was a cozy, comfortable, and great place. Gorgeous view, great drinks, and everyone was super friendly.

Review 2026-07-15 20:10:44

Dear Katherine,
Thank you for taking the time to review your stay.

It is so wonderful that you had such a memorable time at Pierre & Vacances Terrazas Costa del Sol. Our staff are happy to know that the comfortable apartments, attentive service, refreshing drinks and stunning surroundings contributed to your relaxing stay.

We hope you could cool off from the warm sunshine with a dip in the village’s infinity pool, where you can enjoy fantastic panoramic views of the Mediterranean Sea and the impressive Rock of Gibraltar.

We hope to see you again on many more occasions.
Best wishes,

General Manager

Martin Axa

There is 6 days on G_Google Google

1/5

Don’t get fooled by the reviews!! This place is not 4 star, it should be 1 star!! Worst service, the rooms are dirty and full of insects, me and my son got multiple bites from bedbugs because the place is so dirty and the don’t change the bed sheets!! I complained multiple times and they did nothing about it, I stayed for 9 days and they didn’t clean one time!!! and the manager who works in the night time is so disrespect full. He got mad and said bad words too me because I was complaining!!! Worst experience in my life!! STAY AWAY FROM THIS PLAYCE !!!!! It’s far away from everything thing and you need a car!!

Danielle Daly

There is 1 week on G_Google Google

5/5

We had a family of 5 holidays the beginning of june this year. We had the best experience from start to finish. Our 2 bedroom apartment was lovely and the view we had was so beautiful. We had a 6 and 7 yr who attended kids club daily, the team were amazing our girls loved going first time doing kids club they had the best time from start to finish. Pools were lovely very well maintained every evening. Food on site was really nice so much to choose from everyone enjoyed breakfast and dinners. Bar staff were so nice cocktails were our favourite. Location was beautiful with stunning views but having a car is a must. But if u want a holiday were u dont want to leave resort it most definitely is the place to go with young families.

Review 2026-07-08 12:12:12

Dear Danielle,
We appreciate that you have taken the time to share your feedback.

It’s wonderful to hear your family enjoyed such a memorable stay with us.

We’re thrilled your apartment and the comfort you described. Our team takes pride in maintaining spaces where families can unwind together. Seeing your daughters embrace the kids’ club delights us, creating joyful first memories is what our animation team strives for daily. The evening swims in our well-kept pools sound like perfect family moments.

That said, we note your thoughts about local mobility. While many guests appreciate our peaceful setting, we understand the convenience of nearby transport options varies.

Nonetheless, your praise for our dining options and cocktails warms our hearts. The views from our hillside location never fail to enhance those shared meals and sunset moments.

It will be a pleasure to welcome you back!

General Manager

Larry G

There is 1 week on G_Google Google

5/5

Great views and a decent apartment hotel service.

Review 2026-07-08 08:12:39

Dear Larry,
We would like to thank you for this kind feedback about your experience at Pierre & Vacances Terrazas Costa del Sol.

It's wonderful to hear you had such a positive experience with us.

We're delighted you appreciated the scenic vistas from your terrace and the quality of our apartment services. Our team takes pride in offering modern accommodations with spacious layouts to enhance every guest's comfort.

We look forward to welcoming you back.
Kind regards,

General Manager

Janina Lindeberg

There is 3 weeks on G_Google Google

1/5

No service at all.

The pool was being used as a public pool, and they allowed up to 100 outside visitors to enter throughout the day.

There were not enough bed linens, and it was impossible to call the reception because all the phone numbers had been removed from the room telephones. We had to walk all the way to the reception desk just to get assistance.

Review 2026-06-28 20:11:51

Dear Janina,
Thank you for taking the time to share your feedback with us.

We are truly sorry to hear that some aspects of your stay did not meet your expectations. We recognize your disappointment with guest services and how shared spaces were managed during peak periods. It is our goal to provide convenient assistance and attentive hospitality throughout every stay. Please know that your comments will be taken into account, as our team remains committed to offering comfortable accommodation and accessible services for all guests.

We hope to be able to welcome you back in the future for an improved experience.
All the best.

General Manager