Thank you for sharing your experience, Herbert. We're sorry to hear about the lack of hot water during your stay, as we know how essential it is for guest comfort. Please know that your feedback is valuable to us, and we will work to ensure that this issue is resolved. We hope to have the opportunity to provide you with a more pleasant experience in the future.

The Pierre & Vacances Team

Thank you for taking the time to share your feedback, Robyn. We are truly sorry to hear that your experience did not meet your expectations. Your comments regarding the condition of the property, including the plug sockets, peeling paint, dampness, and the kitchenette, are concerning and will be addressed with our maintenance team.

We strive to provide our guests with a comfortable and well-maintained environment, and it's clear we fell short during your stay. We appreciate your insights, as they help us improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. Thank you again for your valuable feedback.

The Pierre & Vacances Team