Dear George,
Thank you for this great feedback about your recent stay at Pierre & Vacances Andorra Alaska.

We're thrilled to hear that our staff made a positive impact on your trip and that the convenience of our location contributed to a fantastic ski getaway.

Your kind words regarding the team are greatly appreciated, and it's wonderful to know that our efforts in service and comfort were recognized.

We strive to maintain our residence as an ideal choice for groups and families seeking a memorable stay.

We would be delighted to welcome you back.
Take care,


Axel Lewin, General Manager

Dear Incognito,
Thank you for this great feedback about your recent stay at Pierre & Vacances Andorra Alaska.

We're delighted to hear that the views from our rooms provided a stunning backdrop to your stay and that you found the comfort and amenities of our accommodations to be so satisfying. It's also wonderful to know that our culinary offerings met your diverse dietary needs and that you enjoyed the local flavors our restaurant serves. We take pride in our dedicated staff and are thrilled they contributed positively to your experience.
We acknowledge the boot room can be a bit snug during busy periods; our aim is always to provide efficient facilities and we appreciate your understanding. Rest assured, our team is committed to maintaining the highest standards of cleanliness and service throughout our property.
Your kind words about the spa and the entertainment options within our hotel are much appreciated, and we're glad these aspects enhanced your overall experience with us.

We look forward to welcoming you back.
Best regards,


Axel Lewin, General Manager

Dear Guest,
Thank you for this feedback about your recent stay at Pierre & Vacances Andorra Alaska.

We are truly sorry to hear about the inconvenience with your booking; this situation is certainly not the standard of service we aim to provide. Our location's proximity to the ski lifts and the heart of El Pas de la Casa is one of the features we pride ourselves on, and we understand the importance of easy access to the slopes for our guests. We want to reassure you that our team is dedicated to providing a comfortable and enjoyable stay for all our guests, which includes addressing any unforeseen issues with professionalism and care.

We hope that you will give us the opportunity to provide you with a more enjoyable experience in the future.
Kind regards,

Axel Lewin, General Manager

Dear Jack,
Thank you for this great feedback about your recent stay at Pierre & Vacances Andorra Alaska.

We are delighted to hear that our staff made a great impression on you and provided the assistance you needed during your stay. It's wonderful to know that you appreciated the well-equipped kitchen and bathroom facilities, as well as the convenient location close to shops but not in the middle of town. Our aim is to provide a comfortable and enjoyable stay for all our guests, and it's rewarding to see that we achieved this for you.



We look forward to the pleasure of welcoming you back on your next visit.
Best wishes,


Axel Lewin, General Manager

Dear Salema,
Thank you for sharing your opinion following your recent stay at our apartment.

We would have liked to have met your requirements and are sorry that your stay was not to your satisfaction. We always welcome our guests' feedback and suggestions and would appreciate knowing exactly how we could have improved your experience.

We hope that you will allow us the opportunity to welcome you back in future.
Best regards,

Axel Lewin, General Manager