Premium residence Les Hauts Bois
€ 2310
7 nights from 18/12 to 25/12

Customer reviews Les Hauts Bois

4.1

Very good

465 reviews

5

46.7 %

4

32.3 %

3

10.5 %

2

4.7 %

1

5.8 %

Bob Daniels

il y a 8 months sur Google

4/5
Our second year here. Great location for skiing, fabulous views. Also good for non skiers!
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Bosco Wong

il y a 8 months sur Google

2/5
My skis were stolen along with my boots and poles although there were no cctv cameras the staff did not tell the truth and said this was the first time ever. When we went to go and rent as our skis have been stolen we told the man at the skis rental (he was very nice) and he said that this is the third time this year so I was felling a little bit sceptical about the hotel.

Location is decent as it is a ski in ski out. They only have one lift for each section of the hotel so you have to wait around 3.5 minutes usually but sometimes more.
Reception closes at around 7:30pm so I went to go get bin bags to find it was closed where do I go now.

This hotel is good for some parts but some are unsure about.

My stay was a week long and we got moved rooms once into a bigger one. It was very big indeed. The radiators in the hotel barley work and at full blast are at a mere lukewarm; it takes a whole day to dry my clothes.

Overall the trip was decent but not the best as I lost over £1,500 worth of ski gear.

Place is recommended for beginners.
Review 2024-10-17 11:58:30

We're sorry to hear about the issues you faced during your stay. It's truly unfortunate that your ski gear was stolen, and it's concerning to hear about the lack of CCTV and inconsistent information from staff. Your feedback regarding the lift system and the heating in the hotel is valuable, as it can help us improve our services.

We appreciate your acknowledgment of the nice location and the helpfulness of the ski rental staff. We strive to provide a better experience for all our guests, and your input will certainly assist us in making necessary improvements. We hope to have the opportunity to serve you better in the future.

The Pierre & Vacances Team

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Nilesh Rathi

il y a 11 months sur Google

5/5
Nicely located and connected on the main road. If coming by public transport then also situated right in front of a bus stop.
Huge free carpark and they have indoor paid carpark too.
Lifts from the carpark to go up.
Beautiful views, spa sauna, pool.
People were nice enough.
Apartments had a decent kitchenette with a lot of plates, bowls, cutlery, cooking utensils, coffee machine, kettle, fridge, freezer.
Had a balcony with decent views. Mornings were beautiful.
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Hanna Greenoff

il y a 11 months sur Google

5/5
Fantastic 6 night stay here.
Rooms clean on arrival and beds made on arrival. Fabulous view from our balcony. We stayed in 5 people apartments, but I would say it was the perfect size for 3-4 people. Rooms heated well and got warm very quickly, which is perfect after a day on the slopes.

The staff are very friendly and welcoming. You are able to order bread and pastries every morning to be delivered to reception. Ski hire shop located within the premises. The swimming pool is warm and clean and has great views of mountains.

Ski in Ski out from ski locker room, although Ski in Ski out is located on a blue slope which does has a steep short slope down to the chair lift from apartment so may be tricky for beginners.

location is great for ESF ski school for children as only a short walk away. The Pillows weren't the best and could do with replacing. Other than that, a fab stay here!
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Callum Greenoff

il y a 11 months sur Google

5/5
Very welcoming personel, all very helpful and the rooms were great. Facilites very clean.
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