Thank you for taking the time to share your feedback, Filip. We’re sorry to hear that your stay did not meet your expectations, especially regarding the cleanliness and overall standard of the apartment. We strive to maintain high standards, and it’s clear that we fell short in this instance.

While the absence of air conditioning is noted in our listings, we understand that cleanliness is a basic expectation and should never be compromised. Please know that we are addressing these concerns with our cleaning staff to ensure that future guests have a more comfortable experience.

We appreciate your feedback and hope you might consider giving us another chance to provide you with a better stay in the future.

The Pierre & Vacances Team

We are glad to hear that you found the overall environment to be satisfactory, Dimitri, but we are sorry to hear about the disappointment you experienced with the tennis courts. We understand how important it is to have reliable and well-maintained facilities for sports activities, and we apologize for any inconvenience this may have caused.

Your feedback is valuable to us, and we will make sure to address the issues you encountered with the tennis courts to prevent similar situations from happening in the future. We appreciate your understanding and hope that despite this setback, you were still able to enjoy your time at our venue.

Should you decide to visit us again in the future, we hope to provide you with an improved and more enjoyable stay.

The Pierre & Vacances team