You have a question?
For any questions or if you wish to make, confirm or modify your booking:
Call our travel experts:
- From UK: 0870 0267 145 (National rates from landlines)
- International number: +33 (0)1 73 01 85 66 (English speaking advisor)
Monday to Friday 08:00 - 19:00 GMT
Satuday which is 08:00 - 18:00 GMT
Frequently asked questions
Unable to call? Then you may find the answer to your question in our FAQ section.
Charges apply for access to the Altis Grand Hotel indoor pool (160 m away).Please note: Children are welcome at the GSpa By Altis Grand Hotel pool until 4 pm and must be accompanied by an adult.From 4 pm, access for swimmers aged 16+ only. - Swimming cap required
From UK: 0870 0267 145 International number: +33 (0)1 73 01 85 66 (English speaking advisor) National rates from landlines
Monday-Friday: From 8am to 6pm (BST)
Train station (Santa Apolónia) 6 km away.
Lisbon Humberto Delgado airport (7 km)
Arrival | Departure | |
---|---|---|
Short stay (1 to 6 nights) | 14:00 | 12:00 |
Long stay (7 nights or more) | 14:00 | 12:00 |
3€ maximum per person per day (21€ maximum per stay).
Free for children under 13.
Payable on site.
On arrival, you will be asked for a deposit (bank preauthorisation).