Customer reviews Les Tamarins

3.8

Good

2216 reviews

36.3 %

33.3 %

15.7 %

7.5 %

7.3 %

Eric Irvine Kabalata

il y a 6 months sur G_Google Google

5/5

A gem in the Carribbean

Roger H

il y a 7 months sur G_Google Google

5/5

Good hotel with an excellent view at the beach and an excellent beach. We stayed 8 days and had a great time. We had a premium room that looked modern and clean. Good shower although some other visitors complained about the lack of warm water. The beds were good. Small kitchen. They have two restaurants (pizza and buffet) which are ok. I would always suggest using a rental car to visit other places to eat.

Overall, it's a good hotel.

Shakeela Jones

il y a 7 months sur G_Google Google

4/5

I really liked the beauty of the area where the hotel was. Very hilly and right next to the beach. Make sure to carry Google translate if you only speak English or Spanish. The staff are very hospitable and friendly!

Shannon Mouillesseaux

il y a 7 months sur G_Google Google

5/5

We came as a family of 3 from the U.S. and absolutely LOVED our week-long stay. I was concerned by some of the reviews prior to arriving but found the entire place fabulous, and the staff friendly and welcoming. We essentially had an entire apartment - two bedrooms, a living area and a terrace with a kitchen (refrigerator, microwave, coffee maker, water heater, stovetop, and dishes, cutlery, etc.). The terrace overlooked the pool and ocean. We were exceptionally impressed. We rented a car from the airport, but this can also be done sur place at the hotel, and we used it - with the hotel as our base - to visit other parts of the island (highly recommend plage de grande anse, as well as point des chateaux). We will be back and hope to stay for a month or so next time.

Jan Špaček

il y a 9 months sur G_Google Google

2/5

Unfortunately you can see on every single detail that they don’t care. So many small items broken or not well working, which would not cost much to improve but clearly they don’t care. Starting from old sign showing directions to hotel, not cleaning beach from sea grass, broken almost everything at room, broken sun beds, dirt on the beach.

There are so many small details which would require extra 2 maintenance guys and management which would have the attention for detail and would care. Unfortunately not the case here. Otherwise nice location but hotel is not managed at all and with coming years it will just get worse.

Of course there are as well bad things which requires bigger investments like not sufficient parking, equipment at kitchen…

But as above key problems of this hotel is not under investment but management not caring.

Review 2024-06-04 13:33:53

We sincerely apologize for the issues you encountered during your visit, Jan. It's disappointing to hear that you found many aspects of our property lacking in maintenance and attention to detail. We strive to provide a high standard of service and facilities for our guests, and we regret that we fell short of your expectations in this regard.

Your comments have been shared with our team for further review and action. We take guest feedback seriously and will work diligently to address the maintenance issues you mentioned, as well as improve our overall level of service and management oversight.

We appreciate your recognition of the hotel's nice location and regret that your experience was marred by the shortcomings you mentioned. Please know that your feedback is invaluable to us as we continuously strive to enhance the guest experience.

We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay that reflects our commitment to excellence.

The Pierre & Vacances team