Dear Mr. Aasum,

Thank you for taking the time to share your comments.

We appreciate that you chose to stay with us and are glad to know your experience was memorable.

We hope to have the opportunity of welcoming you back in the future.
Best regards,


José Luis Saíz
Director General / General Manager

Dear Jean Lillis,
Thank you for this great feedback about your recent stay at Hotel El Puerto by Pierre & Vacances.

It's a pleasure to know that you found our location convenient.

We have noted your comment and although we are glad this did not take away from your stay we regret any inconvenience; our team are always happy to find the room that best suits your requirements.

We look forward to seeing you again in the future.
Kindest regards,


José Luis Saíz
Director General / General Manager

Dear Mr. Rice,
Thank you very much for this positive review.

We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.

We look forward to welcoming you back on future occasions.
Best wishes,


José Luis Saíz
Director General / General Manager

Dear Mr. Lee,
Thank you very much for this positive review.

We are delighted that you enjoyed the unique atmosphere of our rooftop Sky Bar and the dedicated service provided by our team. Our Sky Bar, located on the roof of our lower building, offers magnificent views and a selection of drinks and snacks, making it the perfect spot to unwind. It is great to hear such positive comments about our staff, as they work tirelessly to ensure our guests have a memorable experience.

We look forward to welcoming you back on future occasions.
Best wishes,


José Luis Saíz
Director General / General Manager