Dear Mr. Fitzgibbon,

Thank you for taking the time to share your comments.

We are thrilled to hear that your stay at Hotel El Puerto by Pierre & Vacances was enjoyable and met your expectations.

We are delighted that you appreciated the convenience of our prime location, the prompt poolside service, and our sumptuous culinary offerings. It's always gratifying to know that our guests are taking full advantage of the amenities and services we provide, such as the refreshing rooftop pool and the inviting ambiance of our Albatros Bar.

However, we acknowledge that our hotel may not cater to all preferences for children's facilities. We aim to provide a tranquil environment for all our guests and understand that this might not align with the needs of our younger visitors. We appreciate your observation and will consider it as we strive to enhance our services for all guests.

Finally, we are pleased that the proximity to local restaurants and bars added value to your stay with us. Our location on Fuengirola's seafront promenade offers guests easy access to a vibrant dining scene, and we hope you made some memorable experiences here.



We hope to have the opportunity of welcoming you back in the future.
Best regards,

José Luis Saíz
Director General / General Manager

Dear Mr. Gale,
Thank you very much for this positive review.

We are thrilled to hear that your stay with us left such a positive impression.

It is wonderful that you appreciated our amenities, including our air-conditioned interiors and the selection of refreshments at our Sky bar and Lounge Bar. We are also pleased that our team's hospitality contributed positively to your stay. Furthermore, we are glad that our prime location on the seafront promenade provided you with easy access to local attractions and the vibrant Fuengirola Marina.

We look forward to welcoming you back on future occasions.
Best wishes,

José Luis Saíz
Director General / General Manager

Dear Mr. Keating,
Thank you very much for this positive review.

We are delighted that you enjoyed the prime location of our hotel, the ambience of our rooftop pool and bar, and the service provided by our staff. It is always rewarding to hear that our guests appreciate the dedication of our team, as well as the comfort and amenities we strive to offer, including our pool area where the skyline views are indeed a highlight.

We look forward to welcoming you back on future occasions.
Best wishes,

José Luis Saíz
Director General / General Manager

Dear Mr. Learningproject,

Thank you for taking the time to share your comments.

We are pleased that you found our staff friendly and helpful and that the cleanliness of our pool area, rooftop bar, and your room met your expectations, contributing to a pleasant stay. It is also rewarding to know that the provided room amenities, including the complimentary water and fridge, as well as our hotel's prime location, enhanced your experience with us.

However, we regret to hear about the discomfort caused by the noise and the wait times for the elevator, and we extend our sincere apologies for these inconveniences. We understand the importance of a restful environment and efficient facilities. Moreover, we acknowledge your concerns regarding the suitability of our rooftop area for children and the temperature of the breakfast offerings. Your comments are valuable to us as they help us to identify areas where we can make improvements.

Finally, we are delighted that the overall room cleanliness and the convenience of our location, directly opposite the beach, contributed positively to your visit. Our team takes great pride in ensuring that our guests enjoy the full benefits of staying at Hotel El Puerto by Pierre & Vacances, with its stunning seafront promenade and proximity to local shops and restaurants.

We hope to have the opportunity of welcoming you back in the future.
Best regards,

José Luis Saíz
Director General / General Manager