Good
3563 reviews
Elaine Roche
There is 5 days on Google
Karen Short
There is 1 week on Google
Dear Ms. Short,
Thank you for providing your valued comments.
It is rewarding to know you enjoyed your time with us and that our spotless paces, along with our team's friendly hospitality and the breakfast offerings stood out to you.
Moreover, we hope our private parking added ease to your travels.
We look forward to welcoming you back.
Kind regards,
José Luis Saíz
Director General / General Manager
Jordan O'Reilly
There is 1 week on Google
Dear Mr. Reilly,
Thank you for reviewing your stay with us.
We are pleased that you found our central location convenient and appreciated the panoramic views from our rooftop area, which many guests enjoy for their coastal charm.
However, we sincerely apologize that your experience fell short in several areas. Our team strives to maintain high standards across all facilities, including our renovated rooms completed in 2024, and we regret any shortcomings you encountered.
Regarding pool area protocols, we aim to balance comfort for all guests with adherence to operational guidelines, though we recognize that this requires careful attention to individual needs.
Nonetheless, we are glad our proximity to Fuengirola’s beaches and attractions contributed positively to parts of your stay.
We hope to be able to welcome you back on a return visit for an improved experience.
Best regards,
José Luis Saíz
Director General / General Manager
Lesley Peachey
There is 1 week on Google
Dear Ms. Peachey,
Your comments are received with our gratitude.
We are delighted to know your experience with us continues to bring you back year after year.
The trust you've placed in us over four decades motivates our team to keep delivering memorable stays.
We look forward to welcoming you back on a future occasion.
Best regards,
José Luis Saíz
Director General / General Manager
R Perez
There is 2 weeks on Google
Dear Guest,
We are sorry that your stay was not to your satisfaction. We would like to know what we can improve to offer you a better experience.
We look forward to welcoming you very soon.
Best regards,
José Luis Saíz
Director General / General Manager