Customer reviews Barcelona Sants

4.2

Very good

803 reviews

5

54.0 %

4

29.0 %

3

8.5 %

2

3.1 %

1

5.4 %

wanderer philo

il y a 1 week sur Google

5/5
The staff are incredibly kind and helpful. I extended my stay a couple of times, and they assisted me wonderfully each time. The rooms are very clean and comfortable, and the hotel is also in a great location."
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Lucia Klobusová

il y a 2 weeks sur Google

5/5
Very friendly and well english speaking staff, extremely well adjusted rooms. Very clean, VERY spacious, lots of electronics (kettle, microwave, toaster, hair fan...) 10/10.
Review 2025-04-02 07:51:28

Dear Lucia,
We would like to thank you for this kind feedback about your experience at Pierre & Vacances Barcelona Sants.

We are truly pleased that your stay with us left such a wonderful impression.

We are delighted that you appreciated the attentive service from our team, the ample space of our accommodations, and the variety of in-room amenities, including the convenience of having a kettle, microwave, toaster, and hairdryer at your disposal. Ensuring our guests have a comfortable and enjoyable experience with clean, well-appointed rooms is a priority for us, and it is great to know we succeeded during your visit.

We look forward to seeing you again in the future.
Kind regards,

Albert Buesa, General Manager

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alfredo Ornelas

il y a 3 months sur Google

5/5
Booked here last week Dec 11-17 and it was very nice and besides the crazy neighbors fighting everything else was great! My son and me enjoyed our stay here and the staff was very friendly
Review 2025-01-08 11:51:39

Dear Alfredo,
We would like to thank you for your feedback about your experience at Pierre & Vacances Barcelona Sants.

It brings us immense pleasure to learn that your time with us was enjoyable.

We are delighted that you and your son had a memorable stay and that the friendliness of our staff contributed positively to your experience.

However, we regret to hear about the disturbance from other residents. We strive to provide a peaceful environment for all our guests and appreciate you bringing this to our attention.

Nonetheless, it is great that these incidents did not overshadow the positive aspects of your visit, and we trust you found the fully equipped nature of our apartments and our proximity to local amenities to be convenient for your needs.

The entire team hope that we may have the pleasure of seeing you again in the future.
Kind regards,

Albert Buesa, General Manager

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Juan Diego Silva Romero

il y a 4 months sur Google

4/5
Overall was good the installation the place and the apartment but the time for waiting for answer from the reception when we needed info was slow and not accurate. We were looking for a parking lot space inside the hotel and we had to wait long time and call them several times to find answer. The staff should look forward for better ways to speed up the attention with these request without going direct to hotel.
Review 2024-12-02 09:53:00

Dear Juan Diego,
We would like to thank you for your feedback about your experience at Pierre & Vacances Barcelona Sants.

We are delighted that you enjoyed the installations, the overall ambiance of our location, and the apartment itself. Our fully equipped apartments are designed to provide both comfort and convenience, ensuring a bright and spacious environment for our guests.

However, we are sorry to hear about the delays and lack of accuracy you experienced when seeking assistance from our reception. We understand that timely and precise information is crucial, especially regarding parking arrangements. While we do not have a private parking facility at our residence, we aim to provide clear guidance on nearby options, such as recommending advance booking at www.parkingviajeros.com/en/, located just 600 meters from our residence. We apologize for any inconvenience this has caused and appreciate your patience.

Nonetheless, it is great that you chose to stay at Pierre & Vacances Barcelona Sants, conveniently located near various shops, supermarkets, and public transport for easy access to the city's attractions. We hope that our proximity to the vibrant neighborhood of Sants-Montjuic and the iconic Camp Nou stadium contributed positively to your Barcelona experience.

The entire team hope that we may have the pleasure of seeing you again in the future.
Kind regards,

Albert Buesa, General Manager

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Ahmed Wafiq

il y a 6 months sur Google

5/5
Very nice an clean place and nearby the train station and the metro station
Review 2024-10-08 14:50:15

Dear Wafiq,
Thank you for this great feedback about your recent stay at Pierre & Vacances Barcelona Sants.

We are pleased that you had a good stay and appreciated the high standards that we work hard to uphold.
Thank you for your kind mention of our convenient location with links to public transport.

We would be delighted to welcome you back.
Take care,


Albert Buesa, General Manager

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